Q&A Hero

Q: What is air pollution? Briefly discuss the six common air pollutants as identifed by the Environmental Protection Agency and how they contribute to air pollution.

Q: What is sustainability? What are the essential charactersitics of the environmentally sustainable company?

Q: Benefits of corporate social responsibility include: A. Lower cost of capital B. Provides for self-reguation C. Builds trust with the public D. Counteract potential government regulation E. All of the above

Q: Which of the following represents support activities? A. Producet research and development B. Human resource management C. General admission D. All of the above E. None of the above

Q: Which of the following demonstrates a company that fully embrace sustainability efforts? A. Cautious adopter B. Embracer type C. Pragmatism D. Both b. and c. E. None of the above

Q: Which of the following are types of environmental degration? A. Air pollution B. Land pollution C. Water pollution D. All of the above E. None of the above

Q: refers to the efforts by the company to report its sustainability effors and the progress made on such efforts? A. Corporate social responsibility B. Sustainability reporting C. Cautious adopter D. Value chain E. None of the above

Q: Which of the following is a benefit of sustainability? A. Improved relationships with stakeholders B. Enhanced relationships with employees C. Improved band reputation D. All of the above E. None of the above

Q: Benefits of sustainability include all of the following EXCEPT: A. Avoiding publication relations nightmares B. Cost reduction C. Improved relationship with stakeholders D. Enhanced relationship with employees E. More satisfied board of directors

Q: When creating a strategic view for sustainability A. Experts suggest that short term projects should be avoided B. Short term projects with tangible benefits should be integrated with long-term plans C. Avoid long-term plans that do not show immediate results D. All of the above E. None of the above

Q: Which of the following does NOT contribute to the success of a sustainability program? A. Being a first mover B. A balance between top-down and bottom-up C. Devise and measure intangible benefits D. Not getting employees involved E. Measuring intangible benefits

Q: ________ refers to the efforts by the company to report its sustainability efforts and the progress made on such efforts. A. Sustainability reporting B. Feedback C. Sustainability surveys D. Strategic vision E. Sustainability goals

Q: Measurable sustainability goals A. Provide a company with the needed benchmarks to determine whether it is successful in its sustainability efforts B. Creates awareness around key issues and focus energies towards improving such issues C. Are critical to achieve environmental sustainability D. None of the above E. All of the above

Q: Which of the following are considered support activities of the value chain? A. Distribution B. General administration C. Sales and marketing D. Distribution E. Supply chain management

Q: Which of the following are considered primary activities of the value chain? A. Supply chain management B. Operations C. Sales and marketing D. None of the above E. All of the above

Q: Which of the following are considered primary activities of the value chain? A. Product research and development B. Human resources management C. General administration D. Distribution E. All of the above

Q: A company is of the ________ type when they see sustainability as limited to those activities that are linked to short-term efficiency. A. Embracer B. Cautious adopter C. Value chain D. Primary activity E. Secondary activity

Q: _______ mindset suggest that these executives took a more logical view of sustainability. A. Corporate conventionality B. New sustainability paradigm C. Reconciliation D. Pragmatism E. All of the above

Q: _______ mindset believes that it is possible to merge sustainability with profitability. A. Corporate conventionality B. New sustainability paradigm C. Reconciliation D. Pragmatism E. Environmental

Q: _______ mindset seeks a additional way of measuring the success of sustainability efforts A. Corporate conventionality B. New sustainability paradigm C. Reconciliation D. Pragmatism E. Sustainable

Q: ________ mindset places strong emphasis on profit making. A. Corporate conventionality B. New sustainability paradigm C. Reconciliation D. Pragmatism E. Independent

Q: Humans are putting incredible stress on water supply because of: A. Excessive use of water B. Pollution C. Inefficient use of such water D. All of the above E. None of the above

Q: Which of the following is true regarding water? A. Although the earth is covered in water, around 10% of the water is fresh and drinkable B. Water is equally distributed across the world C. 1.8 million individuals die yearly from diarrhea and other water-related illnesses D. Around 5% of the world's population live in areas where water is scarce E. Around 50% of usable water is used in agriculture in developinh nations

Q: Which of the following can cause land pollution? A. The growth in the use of fertilizers B. The dumping of heavy metals found in industrial waste C. The disposal of garbage D. All of the above E. None of the above

Q: Which of the following are considered common air pollutants by the EPA? A. Lead B. Particulate matter C. Ozone D. Sulfur dioxide E. All of the above

Q: _______ refers to the combination of three atoms of oxygen that occurs in the atmosphere. A. Carbon monoxide B. Sulfur dioxide C. Nitrogen dioxide D. Ozone E. Lead

Q: Which of the following is NOT an example of an air pollutant? A. Particulate matter B. Carbon monoxide C. Sulfur dioxide D. Carbon dioxide E. Ozone

Q: Which of the following is true regarding air pollution? A. Most air pollution is caused by natural events such as forest fires and volcano eruptions B. Most air pollution is caused by human activity C. No air pollution is caused by human activity D. Occurs as releases of materials to the atmosphere is disposed of by natural processes E. All of the above are false

Q: Which of the following is true regarding the views of Bowie (1990) and Desjardin (2007)? A. Both views are essentially the same B. Desjardins solutions for environmental damage is either consumer action or legislation C. Bowie argues that the consumerist culture is placing sever pressures on the earths biospheres. D. None of the above E. All of the above

Q: Bowie (1990) argues that companies: A. Have no special obligations to protect the environment above and beyond what the law prescribes B. Have more responsibility than to pursue profits while respecting the law C. Have a moral obligation to intervene in the political arena to help defeat or weaken environmental laws D. Can be profitable when pursuing sustainability initiatives E. None of the above

Q: Sustainability refers to which of the following? A. The capacity of healthy ecosystems to continue funcionning indefinitely B. Economic development that meets the needs of the present generation without compromising the needs of future generation C. Use of current resources so that such resources are available in the future D. None of the above E. All of the above

Q: What is electronic waste? What can companies do to help reduce electronic waste?

Q: What is etrust? What are the main components of e-trust?

Q: What is e-commerce security? Discuss some of the key elements of e-commerce security. How can companies ensure e-commerce secuirty?

Q: What is privacy? Why is privacy important? Discuss some of the ways companies can protect their customers' privacy.

Q: What is social media? What are the key components of social media?

Q: Digital divide is defined as: A. Gap between the more privleged who have access, and the less privileged, who do not have access, to information and communication technology B. Waste stream that occurs as a result of a company's use of information technology C. Ability of individuals to control or restrict acess to information about them D. The internet and new forms of social media E. None of the above

Q: refers to unknown website affiliating itself with a more reputable website to build online trust A. Online confirmation B. Reputable website affiliation C. Peer endorsement D. E-commerce trust E. None of the above

Q: refers to existing customers providing feedback encouraging new customers to trust the website A. Online confirmation B. Reputable website affiliation C. Peer endorsement D. E-commerce trust E. None of the above

Q: Which of the following are components of E-commerce? A. Confidentiality B. Availability C. Integrity D. Authentication E. All of the above

Q: Which of the following represent changes brought about by new information technologies A. Massive amounts of data collection B. Multinationals are under increased pressure to safeguard data C. The damaging effect of misused company information D. All of the above E. None of the above

Q: Which of the following regarding e-trust is FALSE? A. E-trust refers to the confidence that a buyer has that an online transaction will occur according to expectations B. E-trust includes trust in the Internet C. E-Trust includes trust in the vendor D. E-trust includes trust in other parties E. All of the above

Q: Which of the following statements regarding growth of e-commerce activity worldwide is FALSE? A. Online retailing growth is predicted to be in double digits over the next few years B. Western European nations will see significant growth in e-commerce activity C. Chinese e-commerce activity will grow dramatically D. Latin America will see tremendous growth in e-commerce activity E. Africa will experience a steady decline in e-commerce activity

Q: The process of making information explicitly and openly available to concerned stakeholders is known as A. E-commerce B. E-trust C. Information transparency D. Authentication E. Non-repudiation

Q: The form(s) of information distinguished by Mooradian to appreciate the issue of privacy with regards to social media is (are) A. Institution specific information such as financial information B. Socially sensitive information such as embarassing information C. Biographical information D. All of the above E. None of the above

Q: Virtualization A. Reduces the need for hardware while also reducing the need for energy B. Increases the need for hardware while reducing the need for energy C. Reduces the need for hardware while increasing the need for energy D. Increase the need for hardware while increasing the need for energy E. None of the above

Q: Running multiple computers on a single computer is known as A. Virtualization B. Cloud computing C. Networking D. Data integrity E. All of the above

Q: Which of following activities involves placing data on the web as opposed to on in-house servers? A. Cloud computing B. Networking C. Virtualization D. Data integrity E. None of the above

Q: Trust in other parties such as third parties certifying that a vendor has pledged integrity and honesty is one the main components of A. E-commerce B. E-trust C. E-commerce security D. Information transparency E. Information privacy

Q: Protecting and ensuring that collected data is accurate, reliable and truthful represents which aspect of e-commerce security? A. Confidentiality B. Availability C. Authentication D. Non-repudiation E. None of the above

Q: Ensuring that those who are using the data are really who they claim to be represents which aspect of e-commerce security? A. Confidentiality B. Availability C. Authentication D. Non-repudiation E. Integrity

Q: One key aspect of e-commerce security is non-repudiation. This refers to A. Making sure that private information is not made available to non-authorized users B. Making sure that the collected data is reliable and accurate C. Making sure that collected data is made available in a timely manner D. Ensuring that those who are using the data are really who they claim to be E. Making sure that authorized users are not denied access to their data

Q: Mr. Jones just bought the iPad 2 and he is expecting a week from now from this eBay seller. This is an example of A. E-trust. B. Privacy C. Integrity D. Authentication E. None of the above

Q: The popular term that refers to the advanced Internet technology and applications that have largely enabled collaboration among Internet users is A. Social media B. Networking C. Virtualization D. Web 1.0 E. None of the above

Q: Which of the following regarding information gathering and storing is NOT true? A. Data can now be collected and stored on a large scale B. Data storing is extremely cheap C. The types of data collected has changed from the past D. Companies can easily scan customers emails to gather data E. Companies cannot easily share data

Q: Common technique(s) used by companies to experiments the ways to reduce their IT- related energy use is (are). A. Virtualization B. Cloud computing C. PC power management software D. All of the above E. None of the above

Q: Which of the following regarding E-commerce is NOT true? A. E-Commerce refers to the selling of goods and services over the internet B. Selling among businesses over the internet is refered to as B2C C. E-commerce can also take place fully online when customers buy software D. Most online transactions occur either through B2B or B2C E. All of the above are true

Q: Social media sites all form part of the new A. Web 1.0 phenomena B. Web 3.0 phenomena C. Web 1.2 phenomena D. Web 2.0 phenomena E. None of the above

Q: The ability of individuals to control or restrict access to information about them is defined as A. E-trust B. E-commerce security C. Information transparency D. E-commerce piracy E. Privacy

Q: The gap between the more privileged who have access and the less privileged who do not have access to information and communication technology A. The digital differentiation B. The digital divide C. The digital divide D. The digital gap E. E-commerce security

Q: Wurtz (2005) finds that McDonalds websites in high context cultures tend to A. Have much more animation. B. Have less animation C. No animation at all D. Have less embedded links E. All of the above are false

Q: E-trust refers to the confidence that that an online transaction will occur according to expectations. A. A vendor has B. A buyer has C. Third party user has D. A stakeholder has E. None of the above

Q: E-commerce security refers to A. The number of stakeholders online. B. The number of firewalls in one's computer C. The degree to which stakeholders trust hardware such as computers D. The degree to which stakeholders feel that the data collected online by companies is safe E. None of the above

Q: Which of the following is not TRUE regarding social media? A. Web 1.0 is usually user-generated allowing individuals to interact B. Social media is the popular term referring to advanced information technology and applications that have allowed collaboration among internet users C. Social media sites all form part of the Web 2.0 phenomena D. An importatnt aspect of social media is online social networks E. All of the above are true

Q: What is/ are the goal (s) of social regulation? A. Protection of consumers B. Providing employees with a safe and healthy work environment C. Providint workers with equal opportunity at work D. All of the above E. None of the above

Q: Which of the following are reasons companies engage in corporate public activity? A. Influence legislation pertaining to their operations B. Get access to governmental resources C. Positively affect its performance D. All of the above E. None of the above

Q: Sarbanes-Oxley was created because of the unethical behaviors of which company (s) A. Enron B. WorldCom C. Walmart D. Both a. and b. E. All of the above

Q: refers to groups or entities that have an indirect impact on the company's survival and strategic activities A. Primary stakeholders B. Secondary Stakeholders C. Silent stakeholders D. Principal Stakeholders E. Arbitrary Stakeholders

Q: refers to analysis of media to determine whether ongoing media coverage is portraying the company under some specific theme. A. Theme and contradiction analysis B. Salience and sentiment analysis C. Problem and solution analysis D. NGO analysis E. None of the above

Q: Trade associations, industry groups represent which form of NGO? A. Social purpose NGO B. Non-membership NGO C. Corporate public activity NGO D. Membership NGO E. None of the above

Q: One of the key steps of the stakeholder analysis that experts suggest companies should adopt is: A. Stakeholder engagement B. Stakeholder introduction C. Stakeholder analysis D. All of the above E. None of the above

Q: Which of the following is true regarding the strategy of NGOs? A. NGOs can adopt a confrontational strategy only B. NGOs always cooperate with the multinationals they are working with C. NGOs can influence companies indirectly D. All of the above E. None of the above

Q: Special interest groups, activist groups, social movement organizations, and charities are all examples of _________. A. Non-governmental organizations B. Governmental organizations C. Protest groups D. Quasi-governmental organizations E. None of the above

Q: Which of the following is NOT a form of media analysis? A. Salience and sentiment analysis B. Theme and contradiction analysis C. Problem and solution analysis D. Cause and effect analysis E. All of the above are examples of media analysis

Q: When a company scans media to determine whether it is being portrayed in a positive, neutral or negative way, it is conducting which form of media analysis? A. Salience B. Theme and contradiction C. Problem and solution D. Contradiction analysis E. Sentiment analysis

Q: When a company scans the media to compare media portrayal with that the company is saying itself, it is conducting A. First-person analysis B. Salience analysis C. Contradiction analysis D. Sentiment analysis E. Theme analysis

Q: Which of the following describes salience analysis? A. Measured by the number of times a company is mentioned in selected outlets B. Whether the company is being portrayed in a positive, neutral, or negative C. Represents routine media scan to discover what is being said D. All of the above E. None of the above

Q: One of the most prominent theories explaining indirect effects of the media is known as the ______ effect. A. First-person effect B. Secondary C. Third-person D. Direct-to-consumer E. Corporate public activity

Q: The ___ implies that people exposed to media generally think that such messages have much greater influence on others than themsevles A. Indirect effect B. Neutral party effect C. Second person effect D. Secondary effect E. Third person effect

Q: How can the media affect the publics attitudes and behaviors? A. Simply by increasing knowledge about business ethics issues B. It can influence the public as the public identifies with the television or radio personalities communicating the message C. Can affect people though the third-person effect D. All of the above E. None of the above