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Q:
The form of discrimination in which people are treated differently because of their race, color, religion, sex, or national origin is called
a. disparate treatment.
b. disparate impact.
c. Title VII discrimination.
d. stereotype discrimination.
Q:
The form of discrimination in which fewer minorities are included in the outcome of a practice than would be expected by their numerical proportion is called
a. disparate treatment.
b. disparate impact.
c. Title VII discrimination.
d. stereotype discrimination.
Q:
As businesses have moved their sales online, advocates for people with disabilities have filed suit to
a. provide service in poor areas.
b. prevent advertising online.
c. make websites accessible to the disabled.
d. make housing available to the disabled.
Q:
The primary objective of The Civil Rights Act of 1991 was to
a. add more categories of protected groups to The Civil Rights Act of 1964 definitions.
b. add imprisonment as a possible penalty for job discrimination.
c. provide increased financial damages and jury trials in cases of intentional discrimination.
d. authorize formation of the Equal Employment Opportunity Commission.
Q:
Disability is defined as an individual who may have all of the following except
a. physical or mental impairments.
b. minor impairment of life activities.
c. major impairments of life activities.
d. a perceived disability.
Q:
Major life activities include all of the following except
a. learning.
b. thinking.
c. concentrating.
d. golfing.
Q:
The EEOC defines a disability as
a. anything that keeps a person from doing what an average person can do.
b. limits physical or mental capacities in any way.
c. a condition that substantially limits one or more of the employee's major life activities.
d. a state of mind that keeps a person from performing basic life functions.
Q:
The Americans with Disabilities Act of 1990 requires transportation and communication systems to
a. provide preferential hiring for the physically and mentally handicapped.
b. avoid job discrimination based mental disability.
c. allow free access for the disabled.
d. facilitate access for the disabled.
Q:
The Rehabilitation Act of 1973, Section 503 prohibits job discrimination based on
a. being injury prone.
b. disability
c. physical limitations as a result of injury.
d. age.
Q:
The Equal Pay Act of 1963 prohibits discrimination in pay based on
a. age.
b. sex.
c. seniority.
d. skills.
Q:
A qualification that might ordinarily be argued as being a basis for discrimination, but a company can show is job related and necessary is called a
a. real and necessary distinction.
b. quasi-discriminatory factor.
c. bona fide occupational qualification.
d. discrimination waiver.
Q:
Title VII of the Civil Rights Act of 1964 banned discrimination based on all of these except
a. race
b. religion
c. weight
d. color
Q:
Title VII of the Civil Rights Act of 1964 prohibits discrimination in all of the following except
a. hiring and firing.
b. intelligence.
c. promotion
d. fringe benefits.
Q:
The entity that is authorized to file suits in federal district court against private sector employers is the
a. Interstate Commerce Commission.
b. Federal Trade Commission.
c. Equal Employment Opportunity Commission.
d. Federal Bureau of Investigation.
Q:
One of the big challenges related to employment discrimination in the 21st century will be
a. breaking the glass ceiling that bars males from reaching senior management positions.
b. keeping wages low and profits up.
c. finding enough workers to fill lower-level positions.
d. the changing workforce composition.
Q:
The Civil Rights movement made people in the United States more aware of
a. continued slavery in the South and Southwest.
b. the plight of all people of color, not just blacks.
c. the economic inequality that existed between races in American at that time.
d. pay inequality between men and women.
Q:
The Civil Rights Act of 1964 grew out of
a. Lyndon Johnson's "Great Society."
b. the protests and boycotts formed in the 1950s and 1960s.
c. slavery.
d. pressure from the Roman Catholic church.
Q:
The central questions of this chapter, privacy, safety, and health, are presented in terms of employees' rights. The underlying assumption is that business should provide as many of these rights as possible. How much responsibility should business shoulder for its employees' lives?
Q:
Bans on smoking are starting to spread from workplaces to retail businesses like restaurants and bars. Legislation banning smoking has passed in Massachusetts and California localities. Research the effects of these bans. Report your findings.
Q:
The textbook hints that concerns about terrorism have heightened demands for workplace safety. What, if anything, can individual businesses be expected to do to protect their workers from terrorist activities?
Q:
Knowing the pros and cons of drug testing, is it justified? Make a case to support your answer.
Q:
Describe the rights of both employers and employees under the Family and Medical Leave Act (FMLA).
Q:
Describe the people who might be left out of family-friendly work policies because they do not fit the stereotypical "family" mode.
Q:
Describe some of the best family-friendly benefits that are provided to workers.
Q:
According to the American Lung Association, an employee who smokes costs the business at least an extra $1,000 each year in added health care costs. Is cost a legitimate issue when considering the implications of smoking in the workplace?
Q:
Review the policy guidelines for ensuring employees' right of privacy in the workplace.
Q:
The textbook lists several benefits of employee assistance programs (EAPs). What are some potential drawbacks of EAPs?
Q:
Describe the pluses and minuses to the use of integrity tests.
Q:
The Workplace Violence Research Institute reports that each workday an estimated 16,400 threats are made, 723 workers are attacked, and 43,800 are harassed. Discuss OSHA's Recommendations for preventing workplace violence and how firms can use the recommendations to protect their employees.
Q:
Describe the theory behind the polygraph. Does this theory provide an adequate basis for the use of lie detectors?
Q:
Compare the potential for invasion of individuals' privacy from the USA Patriot Act and the average business.
Q:
An OSHA recommendation for preventing workplace violence include all of the following except
a. providing safety education.
b. arming the workplace.
c. secure the workplace.
d. Develop policies and procedures covering visits of health care providers.
Q:
With regard to employee monitoring, websites of concern to employers include all of the following except
a. gorilla sites.
b. adult sites.
c. gaming sites.
d. social networking sites.
Q:
One provider of employment-related drug-testing services reports that drug testing
a. is growing in use.
b. is more difficult to deceive.
c. shows a recent spike in positive tests.
d. covers more drugs.
Q:
A background check practice having caused the most problems for the EEOC includes
a. correlation of background check and job.
b. blanket no-hire policies based on criminal records or negative credit scores.
c. hire policies based on credit scores.
d. written consents.
Q:
A state of equilibrium where the demands of a person's personal and professional life are equal is called
a. contentment.
b. harmony.
c. work/life balance.
d. nirvana.
Q:
Manufacturing companies especially those which manufacture chemicals or use chemicals must be in compliance with
a. construction laws.
b. right to know laws.
c. workplace violence concerns.
d. nitpicking rules.
Q:
OSHA's ____ is to oversee the safety and health of American's workers by setting and enforcing standards, etc..
a. service clause
b. standards clause
c. responsibility
d. public clause
Q:
EAPs are designed to affirm all of the following except
a. employees are valuable members of the organization
b. it is better to help troubled employees than to discipline or discharge them
c. monitored employees are better employees
d. recovered employees are better employees
Q:
Employee Assistance Programs cover employee problem areas such as
a. workplace rights
b. nausea
c. problems with youthfulness.
d. AIDS.
Q:
Allowing smokers in the workplace has disadvantages including the following except
a. higher cleaning and maintenance costs.
b. less absenteeism.
c. more fires and accidents.
d. shortened equipment life.
Q:
In the area of prevention, companies will be liable by OSHA when
a. employers neglected to keep the workplace free from a hazard
b. the hazard was not recognizable by the employer
c. the hazard was not causing serious harm
d. the removal was not feasible or cost effective
Q:
The issue of smoking in the workplace
a. was the spur that started the antismoking sentiment in society.
b. has been important since the 1950s.
c. is a result of antismoking sentiment in society at large.
d. grew out of the Prohibition era.
Q:
One main reason that business has turned its attention to employee health issues is
a. concern for their well-being.
b. the public becoming more health conscious.
c. reduced productivity.
d. the threat of contagious diseases.
Q:
OSHA's guidelines for preventing workplace violence include all of the following except
a. providing safety education for employees.
b. securing the workplace and minimizing access by outsiders.
c. hiring a security force to prevent attacks.
d. providing drop safes to limit the amount of cash on hand.
Q:
Experts on workplace violence recommend that companies respond to this hazard by
a. installing metal detection devices in their places of business.
b. Establishing a zero-tolerance policy toward workplace violence.
c. developing a strong relationship with the local law enforcement officials.
d. instituting stringent pre-hiring filters.
Q:
Workers who are more likely to be exposed to workplace violence than their peers are ones who
a. deliver things.
b. work in small towns.
c. work for the post office.
d. work during the afternoon and early evening hours.
Q:
Policy guidelines on the issue of privacy should include all of the following except
a. set controls to capture as much data as possible
b. disclose the nature of surveillance that will occur
c. require reasonable suspicion before instituting drug tests
d. respect and preserve the boundary between work and home
Q:
Workers most likely to experience workplace violence include the following except
a. workers who work alone.
b. workers who exchange money with the public.
c. workers who work late at night or very early.
d. workers in low-crime areas.
Q:
All hazardous chemicals must be accompanied by ____ to ensure proper use and handling.
a. Child-Proof Safety Lids (CPSL)
b. Material Safety Data Sheets (MSDS)
c. Rubber Gloves (RG)
d. Chemical Safety Data Guides (MSDG)
Q:
The Hazard Communication Standard requires that covered employers take certain steps to achieve compliance, including all of the following except
a. update inventories of hazardous chemicals in the workplace.
b. assemble material safety data sheets for all hazardous chemicals.
c. instruct workers on the importance of using protective gear when handling hazardous chemicals.
d. provide workers with training on the use of hazardous chemicals.
Q:
The regulations that codify employers' duties to provide employees with information on the hazards of workplace chemicals and to make sure that they understand what that information means are
a. employee education laws.
b. full disclosure regulations.
c. vital information acts.
d. right-to-know laws.
Q:
OSHA's mission encompasses
a. setting and enforcing standards.
b. providing training, outreach, and education.
c. promoting employer/employee cooperation.
d. establishing partnerships.
Q:
The main law that protects the safety and health of workers in the United States is the
a. Occidental Shore and Household Act (OSHA).
b. Occupational Safety and Health Act (OSHA).
c. Offshore Security and Homeland Act (OSHA).
d. Occupational Safety and Health Administration (OSHA).
Q:
____ are high-ranking executives responsible for monitoring and protecting the private information held by firms
a. Verification of Privacy Officer
b. Chief Privacy Officers
c. Officer of Privacy
d. Privacy Executive
Q:
The effects on employees of being monitored include
a. low morale.
b. decreased productivity.
c. a sense of job security.
d. distrust of co-workers.
Q:
To preserve employee rights, companies should
a. require reasonable suspicion before drug testing.
b. disclose surveillance.
c. obtain consent before collecting employee information.
d. All of these.
Q:
A survey by the American Management Association revealed that
a. 78 percent of employers monitor their employees.
b. virtually every company has an emergency plan for terrorist attacks.
c. over 90 percent of American companies have employee assistance programs (EAPs).
d. obtain express consent from employees before they begin monitoring efforts.
Q:
Employee Assistance Programs (EAPs)
a. were originally designed to help employees with any problems they might have.
b. allow the employer to identify the problems affecting individual employees.
c. have expanded their scope of assistance since they originated.
d. have a punitive element to them, although it is rarely used.
Q:
Guidelines for designing a drug testing program include all of the following except
a. any report to the employer should provide only the information needed for work placement purposes or as required by government regulations.
b. companies would provide clear documentation of the reason for conducting the drug testing.
c. companies should have written policies and procedures applied impartially.
d. all level of employees should be subject to drug testing.
Q:
The due-process resistance to drug testing is based on
a. protecting employees' constitutional rights.
b. the poor conviction record of drug-related crimes in the court systems.
c. the questionable accuracy of the tests.
d. potential harm to the accuser.
Q:
The biggest reason for performing drug tests is to
a. protect lives.
b. protect assets.
c. increase customer confidence.
d. increase company profits.
Q:
Guidelines for performing drug tests on workers or job applicants include all of the following except:
a. Tests should be done in a uniform and impartial manner
b. Tests should be the highest quality that money can buy
c. Companies should provide clear documentation of the reason for the test
d. All employees should be informed in advance of the use, misuse, and test policies
Q:
An umbrella term that encompasses employer screening for suspected substance abuse is
a. steroid challenges.
b. drug testing.
c. illegal substance checking.
d. doping.
Q:
Critics of integrity tests claim each of the following except:
a. They are intrusive and invade privacy.
b. They are unreliable.
c. They are effective when used as part of a screening process.
d. They reject many honest candidates.
Q:
Which of the following is not one of the major workplace privacy issues?
a. integrity testing
b. drug testing
c. monitoring employees
d. hourly pay and benefits
Q:
The Employee Polygraph Protection Act (EPPA) of 1988
a. requires employee consent before administration of a polygraph test.
b. banned most private sector uses of the lie detector.
c. allows lie detector tests to be admitted as evidence in cases involving fraud.
d. banned all uses of the lie detector.
Q:
Which of the following is not a principle that should guide corporate decision-making about the collection and use of employee information?
a. companies should base their information policies on FBI procedures that have stood the test of time.
b. companies should allow employees to correct any information that is inaccurate.
c. when collecting information, it should only be used in ways that are appropriate.
d. companies should collect only that employee information that is absolutely necessary.
Q:
The American with Disabilities Act (ADA)
a. is limited to companies that contract with the federal government.
b. makes it illegal to collect information about employees' medical information.
c. makes it illegal to base employment decisions on a medical condition that does not impair the person's ability to perform essential function of the job.
d. makes it illegal to base employment decisions on a medical condition.
Q:
One of the few places in which guidelines for the handling and use of information exists is
a. the state of Maryland.
b. the health care field.
c. the consumer credit industry.
d. Japan.
Q:
Monitoring of employees in the workplace
a. has become the norm in businesses today.
b. is driven by concerns over workplace violence.
c. requires the express consent of employees.
d. is done primarily through video cameras.
Q:
The Privacy Act of 1974
a. was repealed by the USA Patriot Act of 2001.
b. restricts the use of personal information by private companies.
c. set controls on the right of government to collect, use, and share data about individuals.
d. set time limits for how long personal data could be maintained by government and private companies.
Q:
Most experts say that privacy means
a. being able to approve all uses of personal information.
b. the right to keep personal affairs to oneself and to know how information about one is being used.
c. the right to deny all requests for personal information.
d. the right for personal information to not be shared with any users other than the ones that already have access to it.
Q:
Surveillance has become more simple and less expensive in the workplace is a result of
a. higher rates of employee theft.
b. higher rates of workplace violence.
c. concerns about sexual harassment.
d. technological developments.
Q:
A loophole allowing employers to bypass the FCRA is
a. employment decision restrictions.
b. the interview process.
c. having adverse employment decisions made for reasons related to the background check.
d. employers can opt to do the background checks themselves.
Q:
Workplace violence is one of the four leading causes of death in the workplace and leading cause of death for women.
a. True
b. False
Q:
Background screening is an unprofitable business.
a. True
b. False
Q:
The EEOC monitors employer use of background checks.
a. True
b. False
Q:
The best protection employers can offer is to establish a zero-tolerance policy toward workplace violence against or by their employees.
a. True
b. False
Q:
One study estimates that passive smoke was responsible for 2,400 lung cancer deaths, in one year, in the United States.
a. True
b. False