Q&A Hero

Q: According to the economic model of corporate social responsibility, the pursuit of profit will continuously work toward the optimal satisfaction of consumer demand which, in one interpretation of _____is equivalent to maximizing the overall good. a. deontological ethics b. classicism c. virtue ethics d. utilitarianism

Q: Milton Friedman claims that a corporate executive has a responsibility to conduct business in accordance with his or her employers desires, which generally will be to make as much money as possible while conforming to the basic rules of society, both those embodied in law and those embodied in ethical custom. This view of corporate social responsibility has its roots in the _____ tradition. a. deontological b. Kantian c. utilitarian d. virtue

Q: Which of the following is true about the economic model of CSR? a. It holds that a business should prioritize environmental sustainability. b. It has its roots in the Kantian tradition of ethics. c. It contends that the goal of business managers should be to pursue profit within the law. d. It holds that social goals should be at the heart of a firms mission.

Q: According to the economic model of corporate social responsibility, the sole duty of a business is to: a. go beyond legal responsibilities to cater to the needs of the society. b. fulfill the economic functions that it was designed to serve. c. think beyond economic ends that have to be met to help the society. d. analyze the defects in society and design products to overcome these defects.

Q: Legislators created a form of business called corporations because they thought that businesses could be more efficient in raising the capital necessary for producing goods, services, jobs, and wealth if: a. multiple owners were involved in the strategic decision making process of the firm. b. there was transparency among all stakeholders. c. firms had the obligation to justify bad decisions. d. individuals were protected by limiting the liability of individuals for business activities.

Q: The form of business that limits the liability of individuals for the risks involved in business activities is known as _____. a. corporation b. partnership c. joint proprietorship d. sole proprietorship

Q: According to David Vogel, investing in CSR when consumers are not willing to pay higher prices to support that investment improves the profit levels of the firm.

Q: Enlightened self-interest presumes that good ethics is also good business.

Q: Reputation management refers to the practice of caring for the image of a firm.

Q: A firm that is environmentally unsustainable is also a firm that is, in the long-term, financially unsustainable.

Q: The sustainability version of corporate social responsibility suggests that the long-term financial well-being of every firm is directly tied to questions of how the firm both affects and is affected by the natural environment.

Q: Stakeholder theory states that a firm should be managed for the sole benefit of stockholders.

Q: Stakeholder theory directly contradicts the social web model.

Q: Philosopher Norman Bowie identifies his approach as a Kantian theory of business ethics.

Q: Stakeholder theory recognizes the fact that every business decision affects a wide variety of people, benefiting some and imposing costs on others.

Q: The social web model views business as a citizen of the society and, like all members of a society, business must conform to the normal ethical duties and obligations that we all face.

Q: Socially responsible activities are never done for building the reputation of a firm within the philanthropy model.

Q: The philanthropic model holds that business has no strict obligation to contribute to social causes.

Q: Volunteering and charitable work are examples of the most demanding responsibility.

Q: The economic model of corporate social responsibility holds that businesses should integrate social goals and economic goals.

Q: Legislators created a form of business called corporations to encourage people to engage in business activities.

Q: The first step in the construction of a code or mission is to articulate a clear vision regarding the firms direction.

Q: A firm must first determine its mission before impacting the culture through a code of conduct.

Q: An effective leader is not always an ethical leader.

Q: Quietly ethical executives within the confines of the top management team are likely to be perceived as ethical leaders because they have the support of the top management.

Q: A values-based culture recognizes that where rules do not apply, the firm must rely on the personal integrity of its workforce during decision-making.

Q: Organizations that have a traditional approach to culture can be classified as compliance-based cultures.

Q: Organizations with similar missions, rules, and legal regulations, can have significantly different cultures.

Q: An ethical environment, or culture, would be one in which employees are expected to act by the rules in spite of unethical conditions.

Q: Differing individual perception of culture makes it easier to define the specific culture within an organization.

Q: Corporate culture shapes, and is shaped, by the people who are members of the organization.

Q: Due to diverse employee groups and management styles, the work culture of a large global firm in one country will differ significantly from the work culture of the same firm halfway around the world.

Q: How is communication important for the integration of an ethical culture? What is whistleblowing?

Q: What is the last step in the development of guiding principles for a firm?

Q: What is a code of conduct? What is its role within an organization?

Q: What are the differences between an effective leader and an ethical leader?

Q: Which traits should a leader possess so that he or she can be perceived as being ethical?

Q: How are leaders responsible for supporting ethical decision-making?

Q: Explain the reasoning behind the popularity of the values-based culture.

Q: How does a compliance-based structure work?

Q: Describe how a values-based culture works.

Q: How can an ethical culture have a direct effect on the bottom line of an organization?

Q: Explain how corporate culture and virtue ethics are related.

Q: How are the corporate culture and ethics related in an organization?

Q: In addition to attitudes and behaviors, list the other determinants of culture within an organization.

Q: How does perception affect the culture within an organization?

Q: What is corporate culture? How does it shape an employee?

Q: USSC prescribed mandatory _____ that apply to individual and organizational defendants in the federal system, bringing some amount of uniformity and fairness to the system.

Q: _____ involves the disclosure of unethical or illegal activities to someone who is in a position to take action to prevent or punish the wrongdoing.

Q: One of the key manifestations of ethical leadership is the articulation of _____ for the organization.

Q: Ethics holds a higher position in the firm if a highly skilled individual is hired into an exclusive position as _____ and is given a staff and a budget to support the work required.

Q: A _____ culture will empower legal and audits offices to mandate and to monitor compliance with the law and with internal codes.

Q: Values-based cultures are also known as _____ cultures.

Q: The _____ tradition reminds us that we are as likely to act out of habit and based on character as we are to act after careful deliberations.

Q: A(n) _____ environment is one in which employees act in responsible ways, even when the law does not require it.

Q: Defining the specific culture within an organization is not an easy task since it is partially based on each participants _____ of the culture.

Q: If one joins a firm with a culture that supports values other than those with which one is comfortable, there will be a _____.

Q: Which of the following should an organization do in order to have an effective compliance and ethics program? a. It should do a public display of an employees report on an unethical behavior. b. It should ensure that people who have previously engaged in unethical activities are placed in charge of programs. c. The organization should communicate its standards and procedures to all members. d. Low-level personnel must be assigned to have responsibility for the program.

Q: Which of the following is true about the Sarbanes-Oxley Act? a. It specifically asked for lenient penalties in sentencing recommendations. b. It required public companies to establish a code of conduct for top executives and, if they did not have one, to explain why it did not exist. c. Its mandatory nature violated the Sixth Amendment right to a jury trial. d. It did not support the United States Sentencing Commissions guidelines to create both a legal and an ethical corporate environment.

Q: Which of the following directed the USSC to consider and to review its guidelines for fraud relating to securities and accounting, as well as to obstruction of justice, and specifically asked for severe and aggressive deterrents in sentencing recommendations? a. Bank Secrecy Act b. Sarbanes-Oxley Act c. Gramm-Leach-Bliley Act d. Fair Credit Reporting Act.

Q: The Supreme Court separated the mandatory element of the Federal Sentencing Guidelines for Organizations from their advisory role, holding that their mandatory nature: a. was only applicable to individuals and not to organizations. b. provided arbitrary punishments. c. violated the Sixth Amendment right to a jury trial. d. encouraged internal whistleblowing.

Q: Which of the following statements is true about the Federal Sentencing Guidelines for Organizations? a. They provide uniformity and fairness to the judiciary system. b. They are used to provide arbitrary punishments. c. They are applicable only to organizations and not to individuals. d. They assign most federal crimes to one of 5 offense levels..

Q: What is the term used to describe a potentially damaging or ethically challenged corporate culture? a. Caustic culture b. Pyrophoric culture c. Corrosive culture d. Toxic culture

Q: Which of the following allows organizations to uncover silent vulnerabilities that could pose challenges later to the firm, serving as a vital element in risk assessment and prevention? a. Code of conduct b. Ongoing ethics audit c. Whistleblowing d. Ombudsman

Q: Which of the following is an effective way of creating clear and successful reporting schemes? a. Leaders empowering subordinates to take decisions without providing guidance b. Managers ignoring the risk and taking a wait-and-see attitude c. Consistent and continuous communication of the firms values to all stakeholders d. Subordinates staying away from reporting unethical behaviors of superiors

Q: Which of the following mechanisms allows employees to report wrongdoing and to create mechanisms for follow-up and enforcement? a. Accountability b. Ombudsman c. Appraisals d. Code of conduct

Q: Which of the following statements is true about whistleblowing? a. It involves the disclosure of ethical activities. b. It may seem disloyal, but it does not harm the business. c. It can occur both internally and externally. d. It does not cause any harm to the whistleblower.

Q: An effective internal mechanism of whistleblowing: a. occurs when employees report wrongdoing to legal authorities. b. must expose unethical behaviors to the press. c. should not protect the rights of the accused. d. must allow confidentiality, if not anonymity.

Q: Which of the following involves the disclosure of unethical or illegal activities to someone who is in a position to take action to prevent or punish the wrongdoing? a. Whistleblowing b. Redlining c. Gentrification d. Flyposting

Q: Which of the following is true about communicating unethical behavior in a corporate structure? a. Reporting ethically suspect behavior is a simple thing to do. b. Employees are always comfortable in raising questions against superiors. c. Reporting individuals can face retaliation from superiors. d. Whistleblowing is the most preferred mechanism for communicating ethical behavior.

Q: Identify the most determinative element in integration, without which, there is no clarity of purpose, priorities, or process. a. Ethics b. Leadership c. Tradition d. Communication

Q: The second step in the development of guiding principles for a firm is to: a. ask oneself what one stands for or what the company stands for. b. articulate a clear vision regarding the firms direction. c. identify clear steps as to how the cultural shift will occur. d. believe that the culture is actually possible, achievable.

Q: The first step in constructing a personal code or mission for a firm is to: a. articulate a clear vision regarding the firms direction. b. ask oneself what one stands for or what the firm stands for. c. believe that the culture is actually possible, achievable. d. identify clear steps as to how the cultural shift will occur.

Q: The _____ serves as an articulation of the fundamental principles at the heart of the organization and should guide all decisions without abridgment. a. annual report b. vision statement c. mission statement d. income statement

Q: A(n) _____ provides concrete guidance for internal decision making creating a built-in risk management system. a. code of conduct b. organization vision c. income statement d. ombudsman

Q: Which of the following is a value that will impact the culture of an organization in the absence of any other established values? a. Profitat any cost b. Ethical behavior c. Legal compliance d. Customer satisfaction

Q: If we judge a leader solely by the results produced, we are following the _____ ethical tradition. a. deontological b. virtual c. Kantian d. utilitarian

Q: Which of the following is an essential element in establishing an ethical leadership? a. The end or objective toward which the leader leads b. The prevailing culture in the external environment c. The ethical nature of the team members d. The personality traits of the team members

Q: The means used to motivate others and achieve ones goals plays a key role in distinguishing between: a. silent leaders and visible leaders. b. effective leaders and ethical leaders. c. informal leaders and formal leaders. d. silent leaders and ethical leaders.

Q: How is an ethical, effective leader different from an effective leader? a. An ethical leader will take decisions based only on a set of rules. b. An ethical leader will follow a set of rules regardless of consequences. c. An ethical leader will empower the employees in decision making. d. An ethical leader will achieve his or her goals through intimidation.