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Business Ethics
Q:
The last step of the Foursquare Protocol Is:
a. Situating yourself to decide
b. Gathering accumulated experience in similar situation
c. Close description of the situation
d. Recognize the significant similarities between the current problem and past ones
Q:
Forgetting that we have violated moral rules is associated with which cognitive bias?
a. Overestimating our ethicality
b. Favoring members of our own group
c. Implicit prejudice
d. Forgiving our own unethical behavior
Q:
Which decision-making format highlights the conflicts that can arise between positive values?
a. Kidder's Ethical Checkpoints
b. Five "I" Format
c. Moral Compass
d. None of the above
Q:
Making sense of the data we have gathered takes place during which step of the Lonergan/Baird method?
a. Be attentive
b. Be intelligent
c. Be reasonable
d. Be responsible
Q:
People act like natural scientists according to which ethical decision-making framework?
a. The Moral Compass
b. Kidder's checkpoints
c. Foursquare Protocol
d. Lonergan/Baird Method
Q:
Sam is angry about the wide gap between the wealthy and the poor in society. He is demonstrating which type of moral emotion?
a. Other-suffering
b. Self-conscious
c. Other-condemning
d. Other-praising
Q:
Which type of moral imagination is needed when society doesn't recognize the issue and actors are powerless?
a. Creation
b. Coercion
c. Compromise
d. Coalition
Q:
We are more likely to take notice of ethical issues when they involve people who are close to us. This is referred to as:
a. Magnitude of consequences
b. Social consensus
c. Temporal immediacy
d. Proximity
Q:
Problem analysis and data collection come in which stage of the Five "I" decision-making format?
a. Identify
b. Investigate
c. Isolate
d. Innovate
Q:
Which theorist developed the four-component model of ethical behavior?
a. Lawrence Kohlberg
b. James Rest
c. Patricia Werhane
d. Rushworth Kidder
Q:
What is good advice for increasing your moral motivation?
a. Reward yourself for doing the right thing
b. Act on our moral emotions
c. Seek out organizations that reward ethical behaviors
d. All of the above
Q:
Anger over unfair treatment of minimum wage workers is an example of an
a. Other-suffering emotion
b. Self-conscious emotion
c. Other-blaming emotion
d. Other-praising emotion
Q:
Moral ______________ describes the tendency of people to want to appear moral when acting immorally.
a. Muteness
b. Hypocrisy
c. Determination
d. Dumbfounding
Q:
_________ and ____________ play an important role in following through on ethical choices?
a. Time, rewards
b. Patience, social support
c. Rewards, emotions
d. Interest, resources
Q:
David looks to his coworkers when determining whether or not he should obey the company's code of ethics. He is reasoning at which level?
a. Conventional
b. Pre-conventional
c. Post-conventional (principled)
d. None of the above
Q:
Most people are at what level of moral development?
a. Pre-conventional
b. Conventional
c. Post-conventional (principled)
d. Over conventional
Q:
Perspective taking skills play an important role in which component of ethical behavior?
a. Moral judgment
b. Moral character
c. Moral motivation
d. Moral sensitivity (recognition)
Q:
An ethical scandal leading to the loss of billions of dollars and the loss of thousands of jobs attracts the attention of the public for what reason?
a. Temporal immediacy
b. Social consensus
c. Proximity
d. Magnitude of consequences
Q:
In _______________, organizational members step outside their current frame of reference to assess and evaluate.
a. Moral imagination
b. Moral intensity
c. Moral proximity
d. None of the above
Q:
Susan is strongly against siblings marrying one another but cannot explain why she feels the way she does. Susan's response is an example of
a. Moral sensitivity
b. Moral dumbfounding
c. Social intuition
d. Hyperjudgment
Q:
Emotions or intuitions would be most important in which decision?
a. Determining whether or not to take a patient off of life support
b. Determining if a marketing campaign violates ethical marketing principles
c. Determining whether or not to pay a bribe
d. Determining the severity of punishment for breaking a company rule
Q:
Which is a true statement about the role of emotion in moral decision-making?
a. View emotion with suspicion
b. Rely on emotion, not logic
c. Use both cognition and emotion
d. None of the above
Q:
When a co-worker confronted Grady about the large discrepancy in the inventory list, he claimed, "The boss made me do it." This dissonance is an example of:
a. Moral imagination
b. Moral intensity
c. Moral disengagement
d. Moral hypocrisy
Q:
The forecasting team needed direction and decisions from their manager, Kathy. They were already 2 days overdue on the project deadline. Kathy didn't want to disappoint any of her colleagues and she was trying to people please all of her co-workers, even to the point of a late project. Which negative motivating factor did Kathy demonstrate?
a. Insecurity
b. Greed
c. Ego
d. All of the above
Q:
In Kohlberg's stages of moral development, a child obeys the rules of the house in order to avoid a punishment. This is an example of which stage in Kohlberg's moral development theory?
a. Stage 1
b. Stage 2
c. Stage 3
d. Stage 4
Q:
Which Harvard psychologist developed moral stages which illustrated that individuals develop morally just as they would develop physically?
a. Lawrence Kohlberg
b. James Rest
c. Patricia Werhane
d. Rushworth Kidder
Q:
If Makena wanted to grow in her ethical sensitivity, a positive step would be:
a. Listen to others and how they handled their moral dilemmas
b. Look for an innovative way to respond to a scenario
c. Pay attention to her own feelings and emotions in a given scenario
d. All of the above
Q:
We are more likely to recognize a moral or ethical dilemma based on its ______________.
a. Moral hypocrisy
b. Moral muteness
c. Moral intensity
d. Moral imagination
Q:
Matthew felt the company product could be of danger to its consumers. In an effort to prevent any further contamination in future sales, he pulled the product from the shelves. This is an example of which type of moral imagination?
a. Coalition
b. Compromise
c. Collaboration
d. Consent
Q:
In the past, scholars and researchers did not include ________ as part of the moral decision-making process.
a. Emotions
b. Values
c. Logic
d. Reason
Q:
How do stories help shape character?
Q:
Compare and contrast the two approaches to moral identity.
Q:
Define values and outline how they relate to ethical decision-making and behavior.
Q:
Describe the characteristics of effective character development programs.
Q:
How would you describe someone with strong moral identity?
Q:
Explain the two barriers to discovering vocation.
Q:
Define vocation.
Q:
Moral identities continue to develop well beyond childhood.
a. True
b. False
Q:
When it comes to helping to develop character, the best stories are both vivid and vexing.
a. True
b. False
Q:
Spiritual values have been linked to improved organizational performance.
a. True
b. False
Q:
Person-organization fit describes the degree of compatibility and his or her work environment.
a. True
b. False
Q:
Leaders can use spirituality to manipulate employees.
a. True
b. False
Q:
Extraversion is a moral virtue.
a. True
b. False
Q:
Only those in high status occupations feel a sense of calling.
a. True
b. False
Q:
Vocational calling encompasses life both on and off the job.
a. True
b. False
Q:
____________________ describes a high degree of compatibility between employee and organizational values.
Q:
Workplace spirituality involves the inner life, meaningful work and ___________.
Q:
Those with high moral __________________ define themselves in terms of their ethical commitments.
Q:
For character development, the best narratives are both ______ and _______.
Q:
Moral _______________ respond to moral crises.
Q:
The phrase __________________ describes the ongoing process of cultivating the inner emotional and spiritual self.
Q:
In ______________, we unconsciously transfer our undesirable characteristics onto others.
Q:
A _____________ is a positive moral trait or quality.
Q:
Two barriers to hearing the call of vocation are ________________ and __________________.
Q:
Which is of the following is NOT a component of moral identity?
a. Demonstrate integrity
b. Strong desire to work alone
c. Positive approach to life
d. Act consistently across situations
Q:
Self-doubt is MOST apparent in which stage of spiritual development?
a. Integral
b. Unprincipled
c. Conventional
d. Self-actualizing
Q:
In organizational spirituality, ______________ refers describes how employees bring their entire selves to work.
a. inner life
b. meaningful work
c. community
d. connection
Q:
All of the following are dangers of incorporating spirituality into the workplace EXCEPT:
a. Spirituality frequently reduces employee productivity
b. Danger of proselytizing
c. Some are uncomfortable with the topic
d. Leaders can use spirituality to manipulate employees
Q:
To benefit from a life passage,
a. Reflect
b. Learn resilience
c. Seek refuge
d. All of the above
Q:
Which Type of role model is demonstrates ethical consistency throughout life?
a. Moral worker
b. Moral hero
c. Moral leader
d. Moral crisis manager
Q:
Exercise, reading, meditation and building friendships are all activities associated with
a. Habit 6: Synergize
b. Habit 3: Put first things first
c. Habit 2: Begin with the end in mind
d. Habit 7: Sharpen the saw
Q:
Which of the following is NOT a component of a habit, according to Steven Covey?
a. Knowledge
b. Rewards
c. Skill
d. Desire
Q:
Which virtue protects against excess:
a. Wisdom and knowledge
b. Courage
c. Transcendence
d. Temperance
Q:
Which habit is based on the premise that "all things are created twice?"
a. Be proactive
b. Begin with the end in mind
c. Put first things first
d. Think win-win
Q:
What is good advice about personal values?
a. Focus on intrinsic values that are naturally satisfying
b. Avoid focusing on acquiring wealth and possessions
c. Try to find a good fit between your values and your organization's values
d. All of the above are true
Q:
You want to go into social work but go into business instead so you can earn more money. Which barrier stands in the way of your following your vocation?
a. Ambition
b. Avoidance
c. Apathy
d. Pride
Q:
Two barriers to discovering vocation are:
a. Forgetfulness and avoidance
b. Anger and pride
c. Ambition and avoidance
d. Time pressures and lack of guidance
Q:
What is the GREATEST benefit of following our purpose or vocation?
a. Personal satisfaction
b. More effective service to others
c. Higher productivity
d. Channels energies
Q:
Which of the following is part of the shadow side of the personality?
a. Socially acceptable thoughts and behavior
b. Humorous elements of ourselves
c. Dangerous elements of ourselves
d. All of the above
Q:
Which of the following is a DIRECT approach to character development?
a. Service learning
b. Developing habits
c. Observing role models
d. Reading inspiring stories
Q:
This type of role model (exemplar) strives to be ethical consistent throughout life.
a. Moral leader
b. Moral hero
c. Moral worker
d. Moral friend
Q:
Which virtue is based on appreciation of beauty and gratitude?
a. Wisdom and knowledge
b. Transcendence
c. Temperance
d. Justice
Q:
Those who take care of people and things are filling which type of preferred role?
a. Creating
b. Leading/contributing
c. Helping/assisting
d. Analyzing/solving problems
Q:
Which is a benefit of finding a calling?
a. Fosters perseverance
b. Equips us for service to others
c. Increases personal sense of satisfaction
d. All of the above
Q:
Which is the highest stage of spiritual transformation?
a. Self-actualizing
b. Integral
c. Conventional
d. Unprincipled
Q:
All of the following are elements of the organizational spirituality EXCEPT:
a. Inner life
b. Meaningful work
c. Community
d. Unity of belief
Q:
Which is a true statement about understanding vocation or calling?
a. Only religious people have a sense of calling
b. Vocation refers to our job or career
c. Vocation provides a sense of meaning
d. Only those in high status jobs have a sense of calling
Q:
Discovering your vocation begins with
a. Finding the right job fit
b. Identifying your specific concern for others
c. Identifying your interests
d. Determining your unique gifts
Q:
The shadow side of a personality refers to:
a. Inner life, meaningful work, community
b. Unpleasant aspects of self
c. Guiding principles
d. Ethically grounded self-concepts
Q:
Of the following, which has the potential to be a moral leader?
a. Teacher
b. Manager
c. Religious leader
d. All of the above