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Home » Business Ethics » Page 116

Business Ethics

Q: Identifying and responding to changing social and ethical conditions is called ________________.

Q: A _____ provides an organization with vision and leadership in the area of business conduct.a. spiritual leader b. corporate ethics officerc. disseminator d. disturbance handler

Q: Subliminal advertising includes _____ .A) opennessB) subconscious influenceC) hypnosisD) data mining

Q: The Tom-Tom issues management team certain that the population will continue to age but doesn't think that this trend will impact the firm's sales. For Tom-Tom, population aging has a. High magnitude and low probability b. High magnitude and high probability c. Low magnitude and high probability d. Low magnitude and low probability

Q: In a for-­profit organization, it is the primary objective of the _____ to oversee the organization's business activities and management for the benefit of shareholders, employees, customers, suppliers, and the community.a. negotiator b. board of directorsc. corporate ethics officer d. corporate compliance officer

Q: Virtue ethics places an emphasis on a person's _____.A) characterB) position in societyC) resultsD) will

Q: Developing the capacity to address social needs is the biggest challenge in which stage of corporate citizenship? a. Innovative b. Integrated c. Engaged d. Elementary

Q: An approach to ethical decision making that is based on a vision of society as a community whose members work together to achieve a general set of values and goals is the _____ approach.a. common good b. fairnessc. virtue ethics d. utilitarian

Q: Crisp believes which of the following is a primary value? A) Autonomy B) Belief C) Creativity D) Desire

Q: What is characteristic of organizational stewards? a. Intrinsically motivated b. Extrinsically motivated c. Seek tangible rewards d. Transactional relationships

Q: A well-implemented ethics and compliance program and a strong ethical culture can lead to:a. more fear of retaliation by management. b. less comfort for employees reporting misconduct.c. more negative views on the organization. d. less pressure on employees to misbehave.

Q: John Rawls is most concerned with _____.A) JusticeB) DeontologyC) VirtueD) Socioeconomics

Q: "Development that meets the needs of the present without compromising the ability of future generations to meet their own needs" is the definition of a. Stakeholder theory b. Sustainability c. Stewardship d. Shareholder theory

Q: In a(n) _____, an organization reviews how well it is meeting its ethical and social responsibility goals, and communicates its new goals for the upcoming year.a. ethics review b. performance appraisalc. social audit d. morals assessment

Q: Government and the media become aware of an issue in which stage of issue maturity? a. Latent b. Emerging c. Consolidating d. Institutionalized

Q: Crisp believes that advertising has the potential to _____ .A) create desireB) solve dilemmas C) control society D) cause violence

Q: Someone who stands to gain or lose, depending on how a situation is resolved is called a ____ .a. negotiator b. figureheadc. stakeholder d. philanthropist

Q: Immanuel Kant can be classified as a(n) _____.A) uilitarianB) social contract theoristC) aristotelianD) deontologist

Q: Covenantal relationships are based on all of the following EXCEPT: a. Commitment to the other party b. Commitment to the relationship c. Exchanges between parties d. Shared values

Q: The chairman of _____ , an Indian­based outsourcing firm, admitted he had overstated the company's assets by more than $1 billion in India's largest ever corporate scandal.a. Tata Consultancy Services b. Wipro Consultancy Servicesc. Genpact d. Satyam Computer Services

Q: Which is a true statement about corporate sustainability efforts? a. Preserve the natural environment b. Demand constant improvement to achieve c. Can boost profits d. All of the above

Q: Roger Crisp believes that advertising is morally wrong if _____ .A) it is shown on TV when children are watchingB) it concerns potentially lifesaving therapiesC) it provides vital product informationD) it overrides the autonomy of consumers

Q: A discrepancy between employee's own values and an organization's actions:a. encourages employee commitment. b. increases employee involvement.c. fosters poor performance. d. creates high morale.

Q: Many laws have been passed regulating smoking. This indicates that the use of tobacco has reached which level of maturity? a. Institutionalized b. Emerging c. Consolidating d. Latent

Q: The two types of Utilitarianism are _____ .A) consequence and rule B) consequence and end C) end and goodD) act and rule

Q: Which of the following is the most critical step in the decision-making process? a. Evaluation of the results b. Identification of alternative solutions c. Development of a problem statement d. Implementation of a decision

Q: In this stage of issue maturity, only activist communities are aware of the problem. a. Emerging b. Latent c. Institutionalized d. Consolidating

Q: Alternatives to traditional credit do not include _____ .A) secured Mastercards B) a loan from your bank C) pawnshopsD) rent-to-own plans

Q: The step in the decision-making process during which the decision makers consider laws, guidelines, policies, and principles that might apply to the decision is the _____ step.a. develop problem statement b. implement decisionc. identify alternatives d. evaluate and choose alternative

Q: In addition to measuring financial performance, the triple bottom line measures ________ and ___________ responsibilities. a. civic, future b. social, spiritual c. social, environmental d. environmental, sustainability

Q: Consequentialism is a type of philosophical theory that _____ .A) is concerned with sequencesB) is concerned with dutyC) is concerned with the results of actionsD) is considered to be out of date

Q: Fingerhut was not accused of _____ .A) usuryB) deceptive or misleading advertisingC) personalizationD) exploiting less-sophisticated customers

Q: In ____________ theory, the manager's primary ethical obligation is to shareholders. a. Stakeholder b. Agency c. Wealth d. Reciprocity

Q: The _____ that socially responsible activities create can make it easier for corporations to conduct their business.a. profits b. alliancesc. incentives d. goodwill

Q: Which pair of philosophers are social contract theorists? A) John Stuart Mill and John Locke B) John Locke and John Rawls C) John Rawls and James Johns D) John Stuart Mill and John Rawls

Q: Based on a 2009 National Business Ethics Survey, the percentage of employees who said they reported misconduct in the workplace when they saw it ____ .a. increased from 2007 to 2009 b. decreased from 2007 to 2009c. stayed essentially the same d. increased by more than 10 percentage points from 2007 to 2009

Q: Giving back to the community takes place at which level of the CSR Pyramid? a. Legal b. Ethical c. Philanthropic d. Economic

Q: A rapid increase in the appointment of corporate ethics officers typically follows: a. the acquisition of one company by another. b. the revelation of a major business scandal. c. the appointment of a new CEO. d. a substantial decrease in the stock price of a firm.

Q: Fingerhut was accused of _____ .A) larcenyB) delivering shoddy merchandise C) preying on low-income people D) bait and switch

Q: According to agency theory a. A corporation's primary responsibility is to its shareholders b. Corporations need to pay attention to all groups impacted by their operation c. Outside groups need to be treated fairly d. Outside groups are worthy of respect

Q: According to social contract theory, society is established by .A) the governmentB) forceC) agreementD) virtue

Q: In the case of UnitedStatesv.NewYorkCentral&HudsonRiverRailroadCo., the U.S. Supreme Court established that:a. executives in an organization with an effective ethics program can receive lesser sentences for unethical actions.b. an employer can be held responsible for the acts of its employees even if the employees act in a manner contrary to their employer's directions.c. organizations can escape criminal liability if they make strong efforts to prevent and detect misconduct in the workplace.d. officers of companies cannot be given light sentences if their ethics program fail to deter criminal activity within their firms.

Q: A business that sponsors of teams of volunteers is fulfilling which level of business responsibilities? a. Economic b. Philanthropic c. Legal d. Ethical

Q: Companies that develop and maintain strong employee relations: a. build indifference to the organization's goals. b. erode employee involvement. c. enjoy lower turnover rates. d. face low employee morale.

Q: Pricing theory holds that the contextual frame of a purchase decision _____ .A) is not relevantB) affects the perceived fairness of priceC) has a major effect on the level of satisfaction with the productD) alters the time frame of payments

Q: Which is the foundational (first) level of business responsibilities according to the CSR Pyramid? a. Legal b. Ethical c. Philanthropic d. Economic

Q: _____ had one of the lowest software piracy rates in 2011.a. Moldova b. Bangladeshc. Libya d. New Zealand

Q: "Duty" is a key component of the philosophy of: A) John Stuart MillB) Immanuel KantC) AristotleD) John Locke

Q: Which of the following is a primary stakeholder for a bank? a. National banking association b. Neighboring businesses c. Local television station d. Bank customers

Q: Fingerhut sold products for more than its competition _____ .A) because it offered high-risk creditB) because it simply was lucky in businessC) because it sold only unique productsD) because it "free" included insured shipping door-to-door

Q: Every society forms a set of rules that establishes the boundaries of generally accepted behavior. These rules are often expressed in statements about how people should behave, and they fit together to form the _____ by which a society lives.a. laws b. ethicsc. virtues and vices d. moral code

Q: All of the following are components of organizational citizenship EXCEPT: a. Stakeholder focus b. Overcoming the competition c. Sustainability d. Corporate social responsibility

Q: Which of the following is a criticism of utilitarianism?A) It does not account for justice. B) It is based on utility.C) It is deontological.D) It deals with social contracts.

Q: _____ describes standards or codes of behavior expected of an individual by a group (nation, organization, profession) to which an individual belongs.a. Ethics b. Virtuesc. Laws d. Morals

Q: It is an increasing trend that organizations should be evaluated on the ____________, that is also known as profit, people, and the planet. a. The triple bottom line b. The 3 P's of business c. Annual corporate social responsibility reports d. All of the above

Q: Marketing _____ .A) is exaggerating the benefits of a product you have for saleB) is a method of screening customersC) reflects charges for creditD) includes, but is not limited to, advertising

Q: A complication of the _____ approach to decision making is that measuring and comparing the values of certain benefits and costs is often difficult, if not impossible.a. fairness b. virtue ethicsc. common good d. utilitarian

Q: What does it mean to act on behalf of others while seeking to serve the needs of others and the organization over selfish concerns? a. Organizational citizenship b. Relationship c. Stewardship d. Affiliation

Q: Which of the following is not an actual ethical theory? A) consequentialism B) deontology C) utilitarianism D) principalism

Q: A(n) _____ is a habit of unacceptable behavior.a. moral b. virtuec. ethic d. vice

Q: If an organization is awakened to the need for corporate citizenship, they are typically in which phase of corporate citizenship? a. Elementary b. Engaged c. Innovative d. Integrated

Q: Companies have no ethical obligation to help managers distinguish between practices that are merely different and those that are wrong.

Q: Which of the following statements best describes a reason why organizations pursue corporate social responsibility (CSR) goals and promote a work environment in which employees are encouraged to act ethically when making business decisions?a. To enjoy higher employee turnover rates b. To define a variable approach for dealing with stakeholdersc. To gain the goodwill of the community d. To increase unfavorable publicity

Q: Kelsey always knew her company was corporately socially responsible, but she never fully appreciated the full extent that executives integrated this value within the organization. Often short term gains were forgone if it meant a better product for the customer. This is an example of which phase of corporate citizenship: a. Engaged b. Innovative c. Integrated d. Transformative

Q: A set of beliefs about right and wrong behavior within a society is called _____ .a. ethics b. moral codec. law d. vices and virtues

Q: The firm was not interested in corporate citizenship and was only focused on complying with the law. This is an example of which phase of corporate citizenship: a. Elementary b. Engaged c. Innovative d. Integrated

Q: Which of the following steps in the decision-making process gathers and analyzes facts and also identifies stakeholders affected by the decision?a. Develop problem statement b. Evaluate resultc. Identify alternatives d. Implement decision

Q: The local grocery store set a new goal to reduce 25% of its waste. By doing so, the owners implemented recycling stations, eliminated plastic bags for customer use, promoted more local and fresh products, and reduced their packaging of products. The store demonstrated a. Stakeholder focus b. Overcoming the competition c. Sustainability d. Corporate social responsibility

Q: _____ is the concept that an organization should act ethically by taking accountability for the impact of its actions on the environment, the community, and the welfare of its employees.a. Corporate social responsibility b. Corporate governancec. Corporate social entrepreneurship d. Corporate sustainability

Q: CSR stands for: a. Creed of Sustaining Relationships b. Corporate Social Responsibility c. Corporate Stands on Retail d. Common State of Responsibility

Q: The virtues ethics approach to decision making focuses on how one should behave and think about relationships if he or she is concerned with his or her daily life in the community. a. True b. False

Q: It is always possible to avoid doing harm when making human resource decisions. a. True b. False

Q: Supply chain sustainability takes into account such issues as fair labor practices, energy and resource conservation, human rights, and community responsibility. a. True b. False

Q: Interactional justice is particularly important when selecting employees. a. True b. False

Q: The general public needs to develop a better understanding of the critical importance of ethics as they apply to IT; currently, too much emphasis has been placed on technical issues. a. True b. False

Q: Greater globalization has decreased the likelihood of unethical behavior. a. True b. False

Q: All managers carry out some human resource functions. a. True b. False

Q: Caveat "venditor" is another term for "buyer beware. a. True b. False

Q: If the desired results are not achieved upon implementation of a solution, one should return to the "identify alternatives" step of the decision making process and rework the decision. a. True b. False

Q: The term ethics describes standards or codes of behavior expected of an individual by a group to which the individual belongs. a. True b. False

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