Q&A Hero

Business Development

Q: Human resource management is concerned with ________ competent employees. A) obtaining B) obtaining, training, motivating, and retaining C) obtaining, training, and motivating D) training and keeping
Q: The first three activities of the human resource management (HRM) process are about ________. A) recruiting B) planning C) training D) downsizing
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Q: One major way that an organization can protect itself against sexual harassment cases is to make sure that all employees are well educated on the topic.
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Q: Although most sexual harassment complaints are filed by women, a significant number of complaints are filed by men.
Q: Job referrals generally are NOT a good method for improving workplace diversity.
Q: Downsizing can be as stressful for the survivors as it is for the victims.
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Q: Which benefit cost do companies see as their biggest worry?A) health careB) retirement plansC) unemployment insuranceD) Social Security
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Q: Which of the following would be considered grounds for a sexual harassment charge?A) jokes that had a sexual theme but no one found offensiveB) artwork that, while some considered classic, made some employees feel uncomfortableC) hiring a male employee who had been previously convicted of a sex crime D) consensual dating between an employee and supervisor
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Q: In a short essay, discuss why 360-degree appraisal is a popular appraisal method among successful companies
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Q: In a short essay, compare the critical incident, graphic rating scales, and BARS appraisal methods.
Q: Organizations are not legally required to provide benefits of any type for employees
Q: Most U.S. jobs use a variable pay system to compensate employees.
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Q: A key goal of compensation system is to keep employees motivated.
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Q: The 360-degree appraisal includes evaluations from multiple people who interact with the employee.
Q: The BARS appraisal method is the easiest to develop.
Q: A strength of a written essay as an employee appraisal device is that it allows the writing skill of the evaluator to be a determining factor in the appraisal of performance.
Q: The only goal of a performance management system is to assess manufacturing levels and technological efficiency.
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Q: Nine out of ten organizations in the United States pay their workers on a scale that is based primarily on ________.A) skillsB) seniorityC) statusD) performance
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Q: This is the most important factor in determining how much pay an employee receives.A) education levelB) experienceC) the type of job the employee hasD) the amount of time and effort the employee puts into the job
Q: Which of the following is NOT an outcome of an effective compensation system?A) keeping employees motivatedB) attracting talented employeesC) greater unionization of the workforceD) retaining talented employees
Q: What is the best course of action when there is a mismatch between the employee and the job?A) employee counselingB) fire the employeeC) reassign the employee to a better-matched jobD) provide training
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Q: How would the individual ranking method rank a group of 30 employees?A) All 30 employees would be given a letter grade from A to F.B) Employees would be ranked in quintiles, e.g., the top fifth, the second fifth, and so on.C) Employees would be ranked against one another in pairs.D) Each employee would be ranked by number from 1 to 30.
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Q: A performance appraisal method that combines two other well-known methods into one process is called ________.A) written essayB) 360-degree feedbackC) graphic rating scalesD) BARS
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Q: All of the following are true of an adjective rating scale for employee evaluation EXCEPT ________.A) provides the most thorough view of the employeeB) provides objective quantitative data that can be analyzed in a variety of waysC) is not time-consumingD) it lists performance factors
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Q: In a short essay, discuss on-the-job training methods.
Q: In a short essay, discuss the process of orientation and its major goals
Q: The best way to measure the effectiveness of job training is to simply ask trainees how they felt about the trainer and their impressions of what they learned.
Q: Job training in the United States has been significantly impacted by advances in information technology
Q: Neil Huffman Auto group claims that every dollar it spends on training ultimately results in $230 in productivity gains.
Q: Most job training does not take place on the job.
Q: Important goals of job orientation are to reduce anxiety and to familiarize the recruit with the job and the organization.
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Q: Which of the following is NOT a sign to look for in a successful orientation process?A) The new employee feels comfortable.B) The new employee clearly exceeds all productivity goals for his or her work unit.C) The new employee has an easier transition into the workplace.D) The new employee understands his or her duties and responsibilities.
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Q: In a short essay, discuss the interview as a selection device for HRM
Q: In a short essay, discuss the performance-simulation test as a selection device for HRM.
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Q: In a short essay, discuss job analysis, job description, and job specification.
Q: A network organization uses its own employees and outside suppliers to provide manpower for projects.
Q: Horizontal boundaries separate employees by the specialization of their job.
Q: Managers want to eliminate boundaries in organizations primarily to increase stability and reduce flexibility.
Q: A virtual organization relies on free agents who have no permanent status or position in the organization.
Q: Internal boundaries separate the organization from its customers, suppliers and stakeholders.
Q: Vertical boundaries separate employees by their rank in an organization.
Q: When employees in a project structure finish a project, they go back to their original department.
Q: When employees in a matrix structure finish a project, they go back to their functional department.
Q: A significant advantage of the matrix structure is the clear chain of command from top to bottom of the organization.
Q: Employees in an organization with a matrix design can have two bosses for the same job.
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