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Q:
Discuss examples of problems that might have occurred during the production of a document.
Q:
You should use the body of your job-application letter to
a. reiterate your work experience as detailed in your rsum.
b. refer the reader to the enclosed rsum and ask for an interview.
c. emphasize your strongest qualifications without repeating the rsum.
d. motivate the reader to offer you an interview on the basis of your rsum.
Q:
When is it appropriate to call a company to check on your interview status?
a. in four weeks
b. in seven-ten days
c. in 12 weeks
d. It is not appropriate to call to check on your interview status.
Q:
To encourage the audience to view attachments, they should be attached as a PDF file.
Q:
Which of the following statements about the purpose of a thank-you note after an interview is accurate?
a. The note usually has a direct influence on whether you get the job.
b. You should write the note with the intent of impressing the interviewer with certain of your qualifications.
c. The note should express genuine appreciation for the opportunity to discuss your qualifications.
d. The note should be a persuasive message aimed at convincing the interviewer to offer you the job.
Q:
If you were writing an unsolicited application letter, which of the following would be the most effective strategy for gaining the reader's attention?
a. Use direct organization, stating the position for which you are applying.
b. Use an indirect, conservative opening that demonstrates your creative abilities.
c. Open with a concise summary of your accomplishments and qualifications.
d. Use your opening to show that you know something about the company and how you might contribute to it.
Q:
Discuss six tips for effective proofreading.
Q:
Some companies may have restrictions on distribution methods based on what?
A. Cost
B. Location
C. Convenience
D. Time
E. Security and privacy
Q:
Which of the following salutations should you use in a job-application letter when you cannot determine the name of the person who will interview you?
a. Dear Sir
b. Dear Human Resources Manager
c. To Whom It May Concern
d. Madam or Sir
Q:
A document that is online must be printed to use effective proofreading techniques.
Q:
If you are asked about your salary expectations, your best tactic is to
a. be honest about the salary you expect to receive.
b. quote a figure slightly higher than what you want, so you will be able to negotiate down if necessary.
c. state the amount that you think you are worth, based on previous experience.
d. say you expect a salary in line with that of other employees at this level of expertise and experience.
Q:
Phrases such as "future plans" "refer back" and "basic fundamentals" are all considered what?
A. Unnecessary words and phrases
B. Long words and phrases
C. Redundancies
D. Double modifiers
E. Correct usage
Q:
Your job-application letter should not
a. include specific evidence of your qualifications.
b. show confidence in yourself and your abilities.
c. mention the minor points of your rsum.
d. stress reader benefits.
Q:
Making limited use of white space in and around the text can dramatically improve readability on mobile screens.
Q:
When shown into the interview room, do all of the following except
a. create rapport by using the interviewer's first name in your greeting.
b. accompany your greeting to the interviewer with a firm handshake.
c. maintain direct eye contact with the interviewer.
d. smile at the interviewer.
Q:
Which of the following will improve the clarity of a document?
A. Rewriting hedge sentences
B. Deleting unnecessary words and phrases
C. Replacing long words and phrases
D. Eliminating redundancies
E. Rewriting "it is" or "there are" starters
Q:
One way to improve the proofreading process is to proofread the writing after a period of time has passed since completing the writing process.
Q:
A cover letter is like what type of letter?
a. a request
b. a good-news letter
c. a collection letter
d. a sales letter
Q:
Which of the following is an appropriate guideline for dressing and grooming in preparation for a job interview?
a. Women should wear the latest fashions to express their individual style.
b. Men should wear colorful ties to make a good impression on the interviewer in the first few minutes.
c. Both men and women should wear enough cologne or perfume to be noticed and remembered by the interviewer.
d. Men and women should wear blue or gray business attire so that they will look professional and blend in.
Q:
What is the goal when editing for conciseness?
A. To impose parallelism
B. To make sure the document is as clear and easy to read as possible
C. To make sure the document is grammatically correct
D. To shorten the message by removing unnecessary words
E. To make sure the overall feel of the document is appropriate for a given audience
Q:
A networking email
a. accompanies your rsum when you are applying for a specific job.
b. is an email sent to your interviewer that summarizes your job-related strengths.
c. demonstrates interest in a company when you do not know of a specific position.
d. is an email you send to your Facebook friends when you are looking for a job.
Q:
To help find errors "in plain sight" the proofreader should stay focused and vigilant.
Q:
Which is listed first on a functional rsum?
a. Summary of Qualifications or Skills
b. Awards and Certifications
c. References
d. Organization Affiliations
Q:
Phrases such as "the above mentioned," "the former," "the latter," and "the aforementioned" are examples of what?
A. Camouflaged verbs
B. Reworded noun sequences
C. Dangling modifiers
D. Hedge sentences
E. Awkward references
Q:
When proofreading, a reader should look for mistakes in design and layout in addition to production errors.
Q:
When writing the body of your cover letter, you should
a. be consistent and use the same wording used in your rsum.
b. avoid repeating all of the information on your rsum.
c. tell the potential employer your job experience for the past 20 years.
d. explain gaps in your employment.
Q:
Which of the following is a valid guideline for formatting an electronic rsum?
a. Vary your typefaces to attract attention.
b. Use spaces instead of tabs to indent text.
c. Restrict the length to one page.
d. Use horizontal or vertical rules for graphic interest.
Q:
A hedge sentence avoids what type of writing issue?
A. Overly long sentences
B. Parallelism
C. Absolute or definitive statements
D. Dangling modifiers
E. Long noun sequences
Q:
When writing as a group, which of the following is true regarding proofreading?
A. Proofreading becomes easier as each team member proofreads the work of other team members
B. Proofreading becomes easier as each team member proofreads with a different focus
C. Proofreading becomes more difficult as each team member uses a different set of proofreading rules
D. Proofreading becomes more difficult as different software packages are not always compatible
E. Proofreading is generally done by one person who looks for all errors, without consideration for who wrote each section
Q:
In the last paragraph of your cover letter, it is essential that you
a. give information about your college transcripts.
b. give your qualifications.
c. tell the potential employer that you will call them in seven-ten days.
d. ask for a personal interview.
Q:
To make your rsum computer-friendly, you should not
a. use nouns that people in your industry recognize.
b. rely on action verbs to summarize your abilities.
c. choose a variety of words to describe your skills.
d. put keywords in proper context throughout.
Q:
Breaking up long sentences is an example of what type of proofreading?
A. Revising for clarity
B. Revising for conciseness
C. Revising for tone
D. Revising for organization
E. Revising for readability
Q:
When writing an effective cover letter you should
a. highlight how your background specifically matches the job qualifications.
b. tell the employer how much you expect to be paid.
c. ask the employer about how to earn vacation and sick time.
d. tell the employer your college GPA.
Q:
Discuss four techniques to improve the readability of a message.
Q:
The purpose of using appropriate keywords to describe your characteristics and credentials in an electronic rsum is to
a. concisely and honestly describe your work history.
b. emphasize action verbs that show what you have accomplished.
c. have your rsum chosen by an automated rsum system.
d. make a consistent and professional impression.
Q:
When imposing parallelism in writing, what should a writer pay special attention to?
A. Making definitive statements about a topic
B. Expressing similar ideas with the same grammatical structure
C. Breaking up overly long sentences
D. Modifying nouns and verbs with modifiers
E. Keeping the subject and predicate of a sentence as close together as possible
Q:
Discuss the advantage and disadvantages of short, medium and long sentences.
Q:
When you write in response to an advertised job opening, you are sending a(n) ____ application letter.
a. solicited
b. blind
c. prospecting
d. unsolicited
Q:
Which of the following is not a benefit of electronic rsums?
a. The job seeker might be considered for jobs he or she didn't know about.
b. A large number of employers can potentially have access to the rsum.
c. Employers can search through computerized rsum databases faster than they can read through printed rsums.
d. Multiple keywords can be positioned in hypertext links to highlight work accomplishments.
Q:
When editing for clarity, what aspects of the writing should be carefully considered?
A. The type(s) of headings used
B. Whether lists use bullets or numbers, and are parallel in nature
C. The length of paragraphs, and the inclusion of paragraphs with various lengths
D. The content, organization and tone of the message are as professional as possible
E. The message is as clear and concise as possible
Q:
Long paragraphs are generally more effective than lists.
Q:
Which of the following is not a suggestion for developing a chronological rsum?
a. Begin with your work experience.
b. Include a photograph of yourself.
c. Develop your job responsibilities.
d. Use plenty of white space and make section headings stand out.
Q:
What of the following guidelines about putting references on a rsum is accurate?
a. You should include recommendation statements along with reference information.
b. You should include names and complete contact information for all your references.
c. You should include all character references when applying for jobs.
d. You should note "References available on request" so that you will know when your references will be called.
Q:
What is the goal when editing for clarity?
A. Ensuring parallelism
B. Ensuring readers understand the intended meaning after reading a sentence once
C. There is a variety of sentence lengths
D. The most important ideas have the most room
E. Narratives are replaced with lists wherever possible
Q:
How far back should you list your work history?
a. five years
b. 12 years
c. ten years
d. 20 years
Q:
A well written heading allows the reader to understand the heading without reading the support material.
Q:
Recruiters usually expect to see all of the following on a rsum except
a. your job objective.
b. any special skills or talents.
c. your personal references.
d. the names of previous employers.
Q:
Which of the following is the most effective way to shorten a sentence?
A. Avoid redundancies
B. Avoid using commas
C. Use the passive voice instead of the active
D. Use camouflaged verbs
E. Use hedging sentences
Q:
Rsums must begin with
a. education.
b. work experience.
c. professional development.
d. contact information.
Q:
Informative headings give the reader context and may point to a conclusion or recommendation.
Q:
Which of the following characteristics or qualifications should not be listed on a rsum?
a. religion
b. fluency in a second language
c. any special awards or recognition related to the job you want
d. involvement in extracurricular activities
Q:
Which of the following is true for writing concise sentences?
A. All relative pronouns should be eliminated from sentences to minimize confusion.
B. Using infinitives to replace phrases is grammatically incorrect.
C. Longer words usually make a sentence easier to read and understand.
D. Double modifiers are easy to understand and make a sentence more concise.
E. The subject and predicate of a sentence should be placed as close together as possible.
Q:
You may highlight important content in your rsum by using
a. red type.
b. double-spacing throughout.
c. font enhancements (bold or italics) and bullets.
d. a large font of 14 pt. or higher.
Q:
In order to improve readability, what should be avoided?
A. Keeping sentences uniform in length
B. Using bullets to organize information
C. Writing short paragraphs
D. Using lists to clarify points
E. Adding headings and subheadings
Q:
If you have little or no work experience, your rsum should
a. use the chronological organizational pattern, putting job history first.
b. show how skills you developed through volunteering or civic groups are transferable to the job.
c. omit any volunteer work because you were not paid for these activities.
d. subordinate statements of minor accomplishments that are directly related to the job.
Q:
Identify the five ways to develop paragraphs and discuss when each method would be most beneficial.
Q:
Which of the following gives the reader some context and may point to a conclusion offered in the section?
A. Heading
B. Subheading
C. Major heading
D. Descriptive heading
E. Informative heading
Q:
Most recruiters prefer a rsum to be
a. one page.
b. two pages.
c. three pages.
d. four pages.
Q:
Of the following job descriptions on a rsum, which does not begin with an action verb?
a. Created customer databases with complex queries.
b. Maintained appointment calendars for seven executives.
c. Organized manuscript topics in a logical sequence.
d. Responsible for warehouse inventory.
Q:
Discuss key elements to consider when organizing a coherent paragraph.
Q:
When preparing a rsum, you should not
a. use bulleted lists for items such as job responsibilities.
b. use three or four typefaces for variety.
c. use lots of white space for readability.
d. emphasize and subordinate points as needed.
Q:
Which of the following identifies subject matter without suggesting anything more?
A. Heading
B. Subheading
C. Major heading
D. Descriptive heading
E. Informative heading
Q:
Identify the correct guideline for composing the job description section of a rsum.
a. Always write in complete sentences.
b. Choose general words.
c. Avoid quantifying accomplishments until you can explain them in the interview.
d. Start each job description with an action verb.
Q:
The most serious mistake that job candidates make when preparing their rsums is
a. missing grammatical errors.
b. missing typographical errors.
c. not describing their previous job functions.
d. including so much that the document is excessively long.
Q:
A well written paragraph will contain a variety of ideas.
Q:
Which of the following indicates subsections within a major section of a document?
A. Heading
B. Subheading
C. Major heading
D. Descriptive heading
E. Informative heading
Q:
If you recently graduated from college and are seeking an entry-level position, your rsum should
a. be one page long unless your circumstances are unusual.
b. be at least two pages long to include your complete job history.
c. emphasize your personal history rather than your education.
d. make strengths out of any minor weaknesses.
Q:
Which of the following tells the reader about the content of the section that follows?
A. Heading
B. Subheading
C. Major heading
D. Descriptive heading
E. Informative heading
Q:
Transitions can be developed using illustration, cause and effect or problem and solution.
Q:
The purpose of writing a thank-you note after an interview is to sell yourself again.
Q:
Using a list can be more effective than conventional sentences and paragraphs because lists allow the writer to do what?
A. Slow down the reading process
B. Minimize the impact of controversial information
C. Require careful review of key points
D. Increase the depth of the document
E. Simplify complex subjects
Q:
How long do employers spend reviewing rsums?
a. An hour.
b. 15 minutes.
c. 30 minutes.
d. 60 seconds.
Q:
Although Google prides itself on timely communication, it has reported employers taking up to four weeks to contact candidates.
Q:
Unified paragraphs present ideas in a logically connected way.
Q:
Your rsum should be designed to
a. show your creativity and problem-solving capabilities.
b. focus on your skills, references, and education.
c. help you network to identify open positions.
d. get you an interview.
Q:
When evaluating your performance after a job interview, think of more effective responses to questions that you answered unsatisfactorily.
Q:
A paragraph that uses examples or demonstrates a main idea uses what technique for paragraph development?
A. Illustration
B. Comparison or contrast
C. Cause and effect
D. Classification
E. Problem and solution
Q:
Words or phrases that are so common they have lost their power to communicate are called what?
A. Abstract words
B. Concrete words
C. Clichés
D. Buzzwords
E. Jargon
Q:
Out of courtesy, always request permission before entering someone's cubicle.
Q:
You may research salaries in your job field by using Internet sites such as www.salary.com.