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Business Communication
Q:
To sound professional, credible, and objective, most business writers avoid ____ in business and professional messages. a. verbs b. adjectives c. interjections d. prepositions
Q:
What presentation tools are often used for small-group sessions?
Q:
An employer is likely to interpret a writing style or punctuation error on your résumé or letter of application as an indication that
a. you pay little attention to detail and do your work hastily.
b. you have shortcomings in basic education.
c. you lack pride or respect.
d. all of the above are true.
Q:
Words expressing strong feelings, but usually unconnected grammatically to the sentence, are ____. a. interjections b. adjectives c. verbs d. prepositions
Q:
List at least three types of visuals commonly used in business presentations.
Q:
Adam is back in the job market after five years of employment at his former company. What should he emphasize most in his résumé?
a. His work experience
b. His education
c. His salary history
d. His professional affiliations
Q:
Which sentence uses a conjunction? a. You should rehearse success stories to potential interview questions. b. Many companies now search social media sites as part of the employment process. c. Holly and Brandon will organize this year's employee recognition party.
Q:
When you're verifying design plans for a presentation, make sure that the visuals drive the message.
Q:
Which of the following is FALSE concerning the chronological résumé?
a. It is the traditional organization format for résumés.
b. Reverse chronological order for dates is typical in this type of résumé, although it is not always effective.
c. It is especially effective for applicants who have gaps in employment or who have held various types of jobs.
d. It can emphasize either education or experience.
Q:
The words and, or, nor, and but are examples of ____. a. interjections b. adverbs c. conjunctions d. verbs
Q:
Expert presenters design their electronic slides before the focus on content.
Q:
Including complete information about your references on a résumé
a. is necessary, since employers check references before scheduling interviews.
b. is optional, since a list of references can typically be provided after a successful interview.
c. is inappropriate, because the list takes up needed space.
d. is illegal since contacting persons for recommendations before an interview is an invasion of privacy.
Q:
Which sentence contains a preposition? a. DataCorp's research and development proposal was unanimously accepted. b. Interviewerswant candidates who are personable, organized, and excellent communicators. c. Juan updated the employee handbook and asked for our feedback.
Q:
Screencasting allows you to capture what takes place on your screen and create a video that you can email to other users, so they can view how to use software programs.
Q:
Which of the following statements represents the BEST advice for inclusion of personal information on a résumé?a. Include height, weight, and a personal photograph to make you appear real to the employer and not just a paper "cutout."b. Reveal ethnic background only if it is job related.c. Exclude any mention of interests and hobbies; they are not job related.d. None of the above are appropriate advice.
Q:
Words that connect other words or groups of words are ____. a. pronouns b. nouns c. conjunctions d. interjections
Q:
Flip charts are particularly effective for recording ideas during group brainstorming sessions.
Q:
Which of the following descriptions of duties in the work experience section of a résumé is most effective?
a. Responsible for all point-of-sale floor displays.
b. Set up floor displays.
c. Created eye-catching floor displays with minimal financial resources.
d. My merchandising team constructed point-of-sale floor displays.
Q:
Some of the most frequently used ____ are at, by, far, from, in, of, to, and with. a. adverbs b. prepositions c. pronouns d. nouns
Q:
Old-school chalkboards and whiteboards are inappropriate for serious business presentations.
Q:
Which one of the following statements is FALSE concerning a job objective?a. A job objective helps the interviewer determine if what you have to offer matches the job the company has to offer.b. A job objective should be specific to one job.c. Some experts say that a job objective may limit your job opportunities.d. A job objective should reveal your career goal.
Q:
____ join nouns and pronouns to other words in a sentence. a. Interjections b. Adjectives c. Pronouns d. Prepositions
Q:
Overhead transparencies are old-fashioned visuals that are no longer used in business presentations.
Q:
Paul is using the Internet to locate job opportunities. Which of the following will be the MOST effective way to access information on available jobs through a Google search?
a. Input the job title sought.
b. Type in "job search."
c. Start with a wider job description term, then narrow down.
d. Avoid using other search engines.
Q:
Whichsentence contains an adverb? a. Brett will meet with his supervisor on Wednesday for his annual performance review. b. One of the most important steps for a successful interview is thoroughly researching the company. c. Please examine the proposals for the new addition before our next meeting.
Q:
Major disadvantages of electronic presentations include the potential for hardware and software malfunctions and the time and effort it takes to master software programs.
Q:
Electronic job searches are popular with human resource departments because
a. the search costs are lower than traditional methods.
b. job candidates are more anonymous.
c. jobs can be filled more quickly.
d. interviews are unnecessary.
Q:
____ often answer the questions When?, How?, Where?, and To what extent? a. Prepositions b. Adjectives c. Pronouns d. Adverbs
Q:
A major advantage of electronic presentations is the ability to make changes easily at the last minute.
Q:
Which of the following statements BESTsummarizes the role of online job searching?
a. Job seekers in the current job market can give up traditional means of searching for jobs and concentrate solely on online job search techniques.
b. Online employment search capabilities extend the range of possibilities previously available to the job seeker.
c. Online job searching is a trend that can be expected to further lose popularity over time.
d. Online job searching is important for technical job seekers in computer-related fields, but not for mainstream job seekers.
Q:
Which of the following is the longest used method for locating a job?
a. Electronic networks
b. Monster.com
c. Employment agencies and contractors
d. Corporate websites
Q:
____ modify verbs, adjectives, or other adverbs. a. Adverbs b. Adjectives c. Conjunctions d. Prepositions
Q:
Thanks to software such as PowerPoint, Keynote, and Prezi, preparing presentation visuals now requires almost no planning.
Q:
Seeking to move up to a middle management position at his company, Seth has decided to network with coworkers, former teachers, and a former supervisor. His networking may help him to
a. break the glass ceiling or concrete ceiling.
b. learn about possible management openings in his firm.
c. overcome discrimination related to his race, gender, or physical appearance.
d. accomplish all of the above.
Q:
A, an, and the are called articles. What part of speech do they represent? a. Prepositions b. Pronouns c. Conjunctions d. Adjectives
Q:
________ is the biggest potential disadvantage of using Keynote or PowerPoint to design presentation slides.
A) The steep learning curve
B) The linear nature of the presentation
C) The difficulty of incorporating slides into online meetings and webcasts
D) The challenge of locating desktop and laptop versions of the software
Q:
What is the best attitude to have regarding finding a job?
a. Finding a job is a process.
b. Finding a job is a matter of luck.
c. Finding a job is an event.
d. Finding a job is not necessary; one will come to you.
Q:
The potential disadvantages of using Prezi for delivering a presentation don't include
A) fewer design options.
B) the linear nature of the presentation.
C) over use of the zoom function.
D) viewers "losing the plot" as a presenter jumps from topic to topic.
Q:
What questions do adjectives answer? a. Who? and Why? b. What kind?, How many?, and Which one? c. When?, How?, Where?, and To what extent?
Q:
All complete sentences must contain at least one ____. a. adverb b. adjective c. conjunction d. verb
Q:
When you're verifying the design plans for your presentation, apply all of the following techniques except ________ before you start creating your slides.
A) using your time wisely
B) letting the visuals drive your message
C) matching your style to the subject matter
D) letting simplicity be your guide
Q:
Which of the following is NOT one of the steps in the research phase of a job search?
a. Gather relevant information for decision-making.
b. Prepare a company/job profile.
c. Send application letters to prospective employers.
d. Identify key qualifications that enhance your marketability.
Q:
Which sentence contains a linking verb? a. The new vice president of marketing is Bee Xiong. b. Security Health Plansubmitted the lowest bid for our newinsurance package. c. Our intranetis running smoothly after a recent upgrade.
Q:
Completing a self-, career, and job analysis will assist you in the employment process by
a. identifying your qualifications as they relate to an employer's needs.
b. ensuring that you have selected the right career.
c. comparing your qualifications to the duties and responsibilities of the job you are seeking.
d. achieving all of the above.
Q:
Flip charts are great for creating ________ during brainstorming sessions.
A) "linear slide decks"
B) "modular modality"
C) "structured understanding"
D) "group memory"
Q:
Common ____ verbs include am, is, are, was, were, be, being, and been. a. helping b. action c. linking d. transitive
Q:
Prezi is a cloud-based option for creating
A) linear presentations.
B) point-by-point slide decks.
C) nonlinear presentations.
D) standalone slideuments.
Q:
Internet recruiting has surpassed newspaper advertising in terms of volume of applicants generated and recruited.
Q:
In the sentence Facebook allows users to stayconnected with families and friends all over the world, the word allows serves as a(n) _____ verb. a. linking b. action c. helping
Q:
The best option for creating a training module on the features of a software program would be
A) overhead transparencies.
B) screencasting software.
C) image editing software.
D) chalkboards and whiteboards.
Q:
Revealing marital status on a résumé is generally more advisable for a woman than for a man.
Q:
A(n) ____ expresses an action, an occurrence, or a state of being. a. adverb b. verb c. conjunction d. preposition
Q:
Which of the following visual aids would be particularly helpful for recording ideas during a group brainstorming session?
A) Flip charts
B) Linear slides
C) Prototypes and working models
D) Individual mobile devices
Q:
When gaps exist in employment history, the candidate should adjust other dates so as not to reveal the gap and compromise chances of obtaining an interview.
Q:
Which sentence uses a pronoun as an object of a verb? a. The winning sales proposalfor APEX Industries was awarded to them. b. We spent ten hours creating and editing the sales proposal for APEX Industries. c. After the meeting Gwen gave me an update on the status of the sales proposal for APEX Industries.
Q:
A key to the Container Store's success as a recognized best company to work for is its forthright sharing of financial information with all employees.
Q:
Chalkboards and whiteboards are particularly useful for
A) small-group sessions.
B) making presentations for large audiences.
C) formal situations.
D) delivering media-rich presentations.
Q:
Which sentence expresses numbers correctly? a. Jon sent fifteen customers samples of the four new products. b. Jon sent 15 customers samples of the 4 new products. c. Jon sent 15 customers samples of the four new products.
Q:
Which of the following statements about overhead transparencies is false?
A) They can be easy to create.
B) The are easy to edit and update.
C) You can write on them during a presentation.
D) They don't require high-tech presentation equipment.
Q:
A letter of application should be biographical and trace the accomplishments (education, jobs, etc.) of the applicant in chronological order.
Q:
Which sentence expresses numbers correctly? a. Of the twelve apartments available, four offer a whirlpool bath in the master suite. b. Of the 12 apartments available, 4 offer a whirlpool bath in the master suite. c. Of the 12 apartments available, four offer a whirlpool bath in the master suite.
Q:
After you've chosen the right media for creating visuals to support your presentation
A) don't hesitate to start creating your visuals.
B) think through your presentation plan carefully before you get to work.
C) search your archives for existing visuals that you can recycle in your new context.
D) check your system for awesome special effects and download anything that's missing.
Q:
Both paper and electronic résumés should be accompanied by an application message or cover letter.
Q:
Which sentence expresses numbers correctly? a. Traffic cameras have been installed at the intersection of 12th Avenue and Fifth Street. b. Traffic cameras have been installed at the intersection of Twelfth Avenue and Fifth Street. c. Traffic cameras have been installed at the intersection of 12th Avenue and 5th Street.
Q:
La'Shon is hoping to obtain a job in broadcasting and plans to send his résumé to a variety of media organizations. He should make his résumé as convincing as possible but should not send a video to avoid possible discrimination due to gender, ethnicity, or other characteristics.
Q:
The most popular visual aids for business presentations are
A) flip charts.
B) whiteboards.
C) slides.
D) overhead transparencies.
Q:
Which sentence expresses numbers correctly? a. The house at Two Five Five Three East Canterbury Drive was recently sold. b. The house at 2553 East Canterbury Drive was recently sold. c. The house at 2,553 East Canterbury Drive was recently sold.
Q:
A disadvantage of electronic presentations is
A) they're difficult to include in online meetings and webcasts.
B) they are difficult to store or transport.
C) they can be time-consuming to create.
D) they cannot be customized for different audiences.
Q:
Daphne is applying for a job as an interior designer and would like to supplement her standard résumé with illustrations of projects she has completed; she should prepare a professional portfolio.
Q:
Which sentence expresses numbers correctly? a. Because the reception starts at five p.m., I will need to leave work early. b. Because the reception starts at 5 p.m., I will need to leave work early. c. Because the reception starts at 5:00 p.m., I will need to leave work early.
Q:
While you're making design choices for an electronic slide deck, let simplicity be your guide because
A) simple materials often take less time to create.
B) simple visuals are less likely to be misinterpreted.
C) keeping things simple reduces the chances of something going wrong.
D) all of the above.
Q:
A scannable résumé can be categorized and ranked by the employer based on the number of key word matches found.
Q:
Which sentence expresses numbers correctly? a. On January 3 we held the last planning meeting; on the 10th we implemented the plan. b. On January 3rd we held the last planning meeting; on the 10th we implemented the plan. c. On January third we held the last planning meeting; on the tenth we implemented the plan.
Q:
When preparing a scannable résumé, it is advisable for the applicant to use creative formats that simulate catalogs or newspaper columns to set the résumé apart visually from many others that will be received.
Q:
The purpose of visuals is to ________ during a presentation.
A) replace your spoken message
B) support and clarify what you have to say
C) distract and entertain the audience
D) provide decorative embellishments
Q:
Which sentence expresses numbers correctly? a. Although my credit card statement showed purchases of $5.49, 99¢, and $3.29 from Walmart, I am disputing these charges. b. Although my credit card statement showed purchases of $5.49, 99 cents, and $3.29 from Walmart, I am disputing these charges. c. Although my credit card statement showed purchases of $5.49, $.99, and $3.29 from Walmart, I am disputing these charges.
Q:
A job applicant need no longer be concerned about the possibility of gender discrimination in employment, since it has been illegal for decades.
Q:
Studies show that visuals can improve learning by up to ________ percent.
A) 50
B) 100
C) 200
D) 400
Q:
Which sentence expresses numbers correctly? a. The cost of the seminar is ninety dollars per person. b. The cost of the seminar is $90 per person. c. The cost of the seminar is $90.00 per person.
Q:
An effective résumé summarizes the career-related strengths and weaknesses of the job applicant.