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Home » Business Communication » Page 101

Business Communication

Q: The college will send thank-you letters to all the contributing ____ of the reunion. a. alumni b. alumnus c. alumnuses

Q: If you're responding to an advertised job opening, your application letter only needs to rehash the information from your résumé.

Q: Whenever you submit your résumé to an employer, you should include an application letter to A) identify what you're sending (your résumé). B) explain why you're sending your résumé. C) explain how they can benefit from reading your résumé. D) all of the above.

Q: After suffering financial ______ in the past decade, the economies of most countries began to improve. a. crisis b. crisis's c. crises

Q: You forgot to type both ____ with your in-text citation. a. parenthesis b. parentheses c. parenthesi

Q: If your application letter and résumé fail to bring a response within a week or so after the position close date, A) call the highest-ranking employee at the company and complain that you are being mistreated. B) follow up by email or telephone. C) cross this particular job possibility off your list. D) send another copy of your application letter and résumé.

Q: Which sentence uses apostrophes correctly? a. The Bushes' new SUV includes enough storage for the kids' toys and both parents' golf clubs. b. The Bush'es new SUV includes enough storage for the kids toys and both parent's golf clubs. c. The Bushes new SUV includes enough storage for the kids' toys and both parents' golf clubs.

Q: In the final paragraph of your application letter you should A) show the reader you mean business and demand an interview. B) say something philosophical. C) request an interview and provide contact information. D) cover your bases by saying something like, "If I've left anything important out, I'm sorry."

Q: Which sentence uses apostrophes correctly? a. A companies' financial data must be presented to all shareholders in the stockholders' annual report. b. A company's financial data must be presented to all shareholders in the stockholders' annual report. c. A companys financial data must be presented to all shareholders' in the stockholders annual report.

Q: In the middle section of a job application letter, A) present your strongest selling points in terms of their potential benefit to the organization. B) include your entire work history, in case the employer doesn't have time to review your résumé. C) address your shortcomings but stress that you're willing to learn. D) ask for an interview and include your contact information.

Q: ____ was to accept the offer. a. My boss's attorney's advice b. The advice of my boss's attorney c. My boss' attorney's advice

Q: Most employers now prefer functional résumés to chronological ones.

Q: When formatting a scannable version of your résumé, you should NOT a. include the same level of detail as when preparing a traditional résumé. b. use bullets to differentiate sections of the résumé. c. use italics, underline, or script fonts. d. be concerned about margins and placement of sections.

Q: ____ earnings this quarter exceeded the expectations of many stockholders. a. IBMs b. IBM's c. IBMs'

Q: A good résumé is targeted for specific situations and prospective employers.

Q: Which of the following is correct concerning the chronological résumé? a. It is a newer, alternate organizational format for résumés. b. Reverse chronological order for dates is typical in this type of résumé, although it is not always effective. c. It is especially effective for applicants who have gaps in employment or who have held various types of jobs. d. It is best for applicants who wish to emphasize work experience rather than education.

Q: After graduating from high school, the ____ daughter enrolled in a nearby community college. a. Morrises b. Morrises' c. Morris's

Q: Showing up a few minutes late to an interview sends a strong message that you are a busy person.

Q: Which of the following statements represents the BEST advice for inclusion of personal information on a résumé? a. Include height, weight, and a personal photograph to make your appear real to the employer and not just a paper "cutout." b. Reveal ethnic background and marital status to assess whether the employer illegally discriminates. c. Include interests and hobbies to convey that you are interesting and well-rounded. d. Include social security number and mailing address as they are needed for personnel records.

Q: Which of the following is correct? a. We faced major delays because of the numerous vallies in the mountains. b. Many companys look for thefollowing qualities in employees:reliability, punctuality, and enthusiasm. c. Representatives of the two cities met to discuss the new laws affecting their local economies.

Q: A résumé is a persuasive message designed to help you get an interview.

Q: Which of the following statements is LEAST accurate concerning online job searching? a. Job seekers in the current job market will want to use both traditional and online means in their job search. b. Online employment search capabilities extend the range of possibilities previously available to the job seeker. c. Online job searching is a trend that is expected to grow in popularity. d. Online job searching is important for technical job seekers in computer-related field but not as important for job seekers in other fields.

Q: Which sentence expresses plural nouns correctly? a. Most firmes use network firewalls to protect against computer virus's. b. Many business's require that employees update their passwords every six month's. c. The Grubers had three children who earned college degrees.

Q: Networking involves more than contacting powerful people and asking them for a job.

Q: Which is the most accurate statement concerning finding a desirable job? a. Finding a job requires self assessment, planning, and preparation. b. Finding a job is a relatively easy process if the candidate is well qualified. c. Finding a job is best done online. d. "Finding" a job is not necessary, as one will come to you if you are qualified.

Q: _____ nouns form the plural by changing the spelling of the word. a. Regular b. Irregular c. Common d. Proper

Q: A ________ includes key features of the chronological and functional approaches. A) hybrid résumé B) mash-up résumé C) combination résumé D) granular résumé

Q: Pedro, Armando, and Lucia will be making a team presentation to a client firm. Which of the following is a recommended guideline for developing an effective team presentation? a. During the team presentation, the better speakers on the team should take part while the others observe. b. Team members should practice seamless transitions between segments and presenters. c. One individual should be designated to answer questions from the audience. d. Team members who are not speaking should keep their visual focus on the audience while their teammate speaks.

Q: The _____ enjoyed several weeks of backpacking and bicycling throughout Europe. a. Wilsons b. Wilsones c. Wilson's

Q: A functional résumé emphasizes your A) career gaps. B) workplace experience. C) skills and capabilities. D) progress through career opportunities.

Q: Which of the following is true of an extemporaneous business presentation? a. The presentation is planned, prepared, and rehearsed. b. The speaker may not utilize note cards, an outline, or other reminders during the presentation. c. The presentation is written in detail to serve as a visual reminder during the delivery. d. The presentation is memorized for complete recall.

Q: Several executive ____ were hired to help staff members improve their communication skills. a. coaches b. coachs c. coach's

Q: The most common way to organize a résumé is A) functionally. B) retrospectively. C) chronologically. D) organically.

Q: Which of the following is recommended concerning the use of gestures during a business presentation? a. Vary hand motions to emphasize important points; otherwise, relax your hands at your sides or place on podium. b. Eliminate gestures for more serious, formal presentations. c. Practice your gestures so that you know precisely what movements to make at specific times. d. None of the above.

Q: The government's new environmental regulations required all heating and air conditioning manufacturers to sign _____ guaranteeing improved air quality. a. contractes b. contract's c. contracts

Q: The purpose of a résumé is to A) showcase the applicant's preferences. B) get the applicant an interview. C) tell the applicant's life story. D) get the applicant a job.

Q: Which of the following is NOT recommended during delivery of a presentation? a. Watch the audience for feedback and make appropriate adjustments in the length and content of your speech. b. Stay behind the lectern if you wish to maintain a formal environment. c. Make eye contact with every person in the audience, even if only for a second. d. Breathe deeply and rhythmically.

Q: Which sentence expresses proper and common nouns correctly? a. Aimee downloaded TurboTax onto her new Apple Computer. b. This year's marketing conference will be held in March at the Ritz-Carlton in Atlanta. c. Casey will speak with his Professor on Friday about his Internship.

Q: A type of résumé that emphasizes a candidate's skills and accomplishments while also including a complete job history is termed A) a chronological résumé. B) a functional résumé. C) a combination résumé. D) an indirect résumé.

Q: Which of the following is NOT true when using color in a presentation graphic? a. Brighter colors give a less formal look than do subdued colors. b. Blues and greens relax, while reds and oranges stimulate. c. Red and green are good colors to use to differentiate important ideas. d. Too much use of color can distract and agitate the audience.

Q: Abby was not hired as the outreach coordinator because she seemed ____ in the mission of our company. a. disinterested b. uninterested c. noninterested

Q: If you are planning a career change and want to deemphasize lengthy unemployment or lack of career progress, the best organizational plan for your résumé would be A) chronological. B) functional. C) targeted. D) indirect.

Q: Tamisha has just made a presentation on consumer trends to a group of sales managers. Which of the following would provide the BEST closing to her presentation? a. "Adjusting to the changing demands of consumers will require an adaptable attitude, an inquisitive mind, and an adventurous spirit. Are you up to the challenge? b. "Get ready for a new way to sell." c. "That's all I have. Thank you." d. "So now you have a better understanding of consumer trends. Are there any questions?"

Q: When writing a report, always ____ your sources to avoid charges of plagiarism. a. site b. cite c. sight

Q: If you are just graduating from college and have little or no professional experience, A) a traditional chronological résumé is your only option. B) a functional résumé is your only option. C) your chronological résumé should probably list educational qualifications first. D) your résumé can be written in a casual, informal tone.

Q: Which of the following would be the least advisable technique to use when delivering a business presentation? a. quotes from prominent people b. jokes and humor c. anecdotes d. numerous exact numbers and statistics

Q: It appears that ____ of applicants do not meet the minimum qualifications. a. alot b. allot c. a lot

Q: If you're thinking about using a functional résumé to support your job search, remember that many employers A) are suspicious of them. B) strongly prefer them to chronological résumés. C) view them as a sign of strong communication skills. D) don't know what they are.

Q: Which of the following statements is correct concerning the delivery of a business presentation? a. What you say at the beginning is not as important as the main points you make in the body of the presentation. b. Attention-getting techniques may include a quotation by an expert, an appropriate joke, or a startling statistic. c. You should use the inductive approach, because the deductive approach would remove the suspense factor for the audience. d. A summary of the major points covered is optional if the material has been well presented.

Q: Ifmy proposalis ____ with you, I will fax it to our client immediately. a. all right b. alright c. allright

Q: The primary difference between a résumé and a CV is that the CV is likely to be ________ than the résumé. A) shorter B) less formal C) more detailed D) less detailed

Q: Knowing the audience for your business presentation does NOT include a. personally introducing yourself to each member of the audience prior to your presentation. b. attempting to mentally identify their ages, incomes, occupations, and gender. c. selecting audience participants according to the their perspective on the topic you will present. d. any of the above.

Q: You should sendan individual____ message to all members of your hiring committee. a. thank-you b. thankyou c. thank you

Q: The best approach to preparing a résumé is to A) spend a lot of time creating it, and then send the same version to all prospective employers. B) learn as much as you can about who may be reading it, and be sure to meet their needs. C) keep it general, brief, and nonspecific. D) none of the above.

Q: Which of the following guidelines is NOT appropriate when preparing memo and letter reports? a. Use personal writing style, including first- and second-person wording. b. Use deductive approach, regardless of the message content. c. Use headings, tables, and graphic elements as needed. d. All of the above are appropriate.

Q: All of the following are acceptable ways to correct a run-on sentence except _____. a. adding a comma and a coordinating conjunction between the two independent clauses b. separating the thoughts into two sentences c. adding a semicolon between the two independent clauses d. adding a comma between the two independent clauses

Q: The purpose of a résumé is to A) induce the reader to hire you. B) list all your skills and abilities. C) get you an interview. D) take the place of an application letter.

Q: Grant is writing a long, formal report for submission to the company's board of directors on the advisability of a merger. Which of the following is a recommended guideline for preparing the report? a. Include emotional terms for emphasis. b. Identify any assumptions made. c. Eliminate personal opinions and those of others. d. Avoid the use of quotes and paraphrases from other sources.

Q: Which of the following is a run-on sentence? a. We are looking for an applicant who has five years of experience in the information technology field and who can work well with others. b. Many celebrities post comments on Twitter this allows them to share their thoughts with millions of people instantaneously. c. Cathy assigned many office-related tasks to Sarah, an intern from the university's business department.

Q: Starting with your initial contact and continuing throughout the interview process, you should A) stress how much getting the job will mean to you. B) press for a decision because you are scheduled for other interviews. C) let the employer determine how to use your knowledge, skills, and abilities. D) explain how your skills and accomplishments will meet the needs of the employer.

Q: Which of the following descriptions is LEAST recommended method for analyzing research data? a. Judging data on the basis of personal consideration b. Judging data on the basis of the evidence c. Judging data on the soundness of the research techniques d. Judging data on the basis of findings of similar studies

Q: Which of the following is a comma splice? a. Abbie created a center for dementia patients, and it is open seven days a week. b. Because of the popularity of Twitter and other social media sites. c. Research the company carefully, then decide whether you would like to apply.

Q: Explain the importance of networking as part of your career search, and describe how to go about finding helpful networks.

Q: Which of the following headings is NOT parallel with the others? a. Cost of living in the Midwest Soars b. Cost of Living in the South is Level c. Increasing Cost of Living in New England d. All are parallel

Q: Which of the following is a correctly punctuated sentence? a. Annette will work for Lisa on Saturday morning, Max will work for Trey on Sunday afternoon. b. Annette will work for Lisa on Saturday morning, and Max will work for Trey on Sunday afternoon. c. Annette will work for Lisa on Saturday morning Max will work for Trey on Sunday afternoon.

Q: Explain why taking the initiative to find job opportunities is essential in today's job market.

Q: Which of the following is NOT correct concerning the summary, conclusions, and recommendations of a formal report? a. An informational report typically ends with a summary and has no conclusions or recommendations. b. An analytical report typically has no summary but has conclusions and recommendations. c. For short reports, the writer may place the summary, conclusions, and recommendations together in one section. d. All of the above are correct.

Q: Which of the following is a fragment? a. Six Sigma has helped many companies manage their processes and eliminate waste. b. Julie Millerman, the vice presidentof operationsat File Solutions,spoke at the national conference on data storage and security. c. Because I am interested in an accounting position with a firm specializing in personal income tax returns.

Q: How can career counseling aid your search for employment?

Q: Which of the following is FALSE concerning the executive summary (abstract) in the preliminary pages and the summary that appears as a final section of the report body?a. While they have some similarity, the summary focuses only on the findings.b. Both are illustrated in the APA style manual.c. Both are necessary because they serve different purposes even though they have some content in common.d. Neither is necessary in a well-written, concise report.

Q: Identify the following group of words: Brenda interviewed for an accounting position with BMI Industries on Friday she declined their job offer. a. correctly punctuated sentence b. fragment c. comma splice d. run-on sentence

Q: What is "quality of hire," and how do companies use it?

Q: Which of the following statements is NOT accurate in regard to presentation software for the design of graphics? a. Effective users of current presentation software packages still need knowledge of graphic design. b. The latest presentation software packages try to guide users away from the worst errors of taste and judgment. c. Developers of presentation software continue to reflect limited awareness of the rules for graphic aid creation in their products' default settings. d. An effective communicator can confidently rely on the default settings in presentation software to design visuals.

Q: Identify the following group of words: Sarah would like to accept the IT position, but she does not want to relocate to Houston. a. correctly punctuated sentence b. fragment c. comma splice d. run-on sentence

Q: Why is choosing a design strategy an essential element of producing your résumé?

Q: Jaswal is writing a report that contains a vertical column bar chart showing last year's employee participation in three continuing education courses: human relations skills, stress management, and advanced Excel. Which of the following statements BEST interprets and analyzes the graph? a. Figure 1 shows enrollment for each of the continuing education programs we offered. b. As Figure 1 indicates, the enrollment for advanced Excel was almost double that of stress management; and human relations skills was the highest of the three. c. The enrollment for stress management was 42; for advanced Excel it was 81; and for human relations skills it was the highest at 127. d. Figure 1 data indicate that continuing education training needs are shifting from training in stress management and advanced Excel toward human relations skills.

Q: Identify the following group of words: If you approve my proposal to telecommute two days per week. a. correctly punctuated sentence b. fragment c. comma splice d. run-on sentence

Q: Many companies judge the success of their recruiting efforts by the A) quantity of hire. B) cost-benefit hiring ratio. C) quality of hire. D) social media click-through rate.

Q: Studies show that communication is an important managerial activity, with managers typically spending a. a small but important portion of their time communicating. b. about half of their time communicating. c. most of their time communicating. d. all of their time communicating.

Q: What is the subject in the following word group: Create a LinkedIn account and identify your skills, education, andjob titles. a. Create b. You c. LinkedIn

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