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Question
You receive an email message from a co-manager concerning the negative performance of an employee. How do you respond?a. Reply to the email, adding your comments to those of your co-manager.
b. Forward the email to the employee.
c. Meet with your co-manager and discuss the employee's weaknesses face to face.
d. Forward the email to your supervisor for her comments.
Answer
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Improving on Constructive Criticism
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"I just want you to know how angry I am to find an error you made on Mr. Smith's record yesterday. How careless can you be about such an important thing? There is absolutely no room for carelessness in this job because people's lives depend on us! I've fixed the error, but if this ever happens again, you may loose your job."