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Question
You have been asked to provide a credit reference for a customer. Which of the following will be part of your written response?a. your opinions about the customer
b. a statement as to whether the client is a good credit risk
c. a general statement about the client's credit history, followed by supporting details
d. all of the above
Answer
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Related questions
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a. After the description of the purpose
b. Nowhere in the proposal as the discussion would be held verbally
c. As the conclusion
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b. To provide information on a specific problem
c. To provide information and summarize findings of research
d. To compare and contrast research on similar problems related to the topic
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An analytical report
a. is designed to solve a specific problem or answer research questions.
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Which of the following sentences best introduces a graph in a written report?
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In the traditional Japanese culture, business people consider direct eye contact disrespectful or aggressive.
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List six barriers to intercultural communication and provide an example of each barrier.
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Which of the following is FALSE concerning the diverse workplace?
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b. The assurance that data will be accurate and complete
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Email is generally a more time efficient communication channel than the phone.
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A limitation of language translation is that some words do not have an equivalent meaning in another language.
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a. A personal experience
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Businesses have learned that unethical behavior
a. is sometimes required when persuading people in lower socioeconomic groups.
b. is sometimes justified when the desired action is achieved.
c. is always followed by negative legal repercussions.
d. is not good for business in the long run.
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As indicated by Maslow's need hierarchy, people may respond favorably to
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The principles used in selling an idea are similar to those used in selling products.
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Improving on Constructive Criticism
A new medical assistant, Janelle, was hired at an outpatient medical center. Her supervisor found an error she made on a patient's record and sent Janelle the following email. Edit the email so that it is a good example of constructive criticism.
"I just want you to know how angry I am to find an error you made on Mr. Smith's record yesterday. How careless can you be about such an important thing? There is absolutely no room for carelessness in this job because people's lives depend on us! I've fixed the error, but if this ever happens again, you may loose your job."