Question

XYZ Movers, a professional relocation company, has 3-person teams for their moving services. The company asks customers to complete a satisfaction survey regarding their recent move. For an employee's performance appraisal, customer satisfaction surveys are also considered in addition to supervisor and team member ratings. Which of the following appraisal methods best describes this situation?

A) paired comparisons

B) positive halo effect

C) 360-degree performance appraisals

D) first-impression effect

Answer

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