Question

XYZ Company

As a manager for XYZ Company, you are assigned to resolve a conflict between two departments of your organization, Department A and Department B. Both parties have equal power. Both the parties are under time pressure to resolve the conflict. You also realize that the parties lack trust/openness for problem solving.

Which conflict resolution style would you use in this situation?

A. Forcing

B. Yielding

C. Avoiding

D. Compromising

E. Problem-solving

Answer

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