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Question
Worried that employees who were mistreated might seek to join a labor union, many employers years ago used human relations techniques in an attempt encourage workers to believe that they did not need a labor union.
Answer
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C) be angry about all the changes imposed on her
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In the workplace, sexual equity refers to top-level management ________.
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Workers from an individualistic culture would probably enjoy participating in a sales competition that offered lavish prizes for the top three performers throughout the country.
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Studies conducted by a consultancy found that companies with racial, ethnic, and gender diversity ________.
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B) performed well from a financial perspective
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When an organization has a strong culture of individualism, it is relatively easy to develop a spirit of teamwork.
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Clancy engages in a self-oriented role within his team when he ________.
A) strives to be an implementer
B) strives to be a creative problem solver
C) acts in the role of resource investigator
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Recognition programs appear to work at cross-purposes with employee engagement.
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Asking group members penetrating questions is considered to be an effective leadership tactic.
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An easy way for a leader to be ethical is to ________.
A) avoid listening to grievances and complaints
B) avoid thinking about the financial consequences of decisions
C) follow the Golden Rule
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Biff is a highly self-confident leader of a police worker unit, so he runs the risk of sometimes ignoring potential problems by thinking, "I can handle whatever comes my way."
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A vision in leadership refers to ________.
A) an optimistic picture of the future of the organization
B) a leader's ability to see through problems
C) an historical view of the organization
D) the leader's ability to inspire people
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Whether or not a leader is charismatic is determined by ________.
A) a leader's level of self-confidence
B) how much the leader really likes people
C) a combination of intelligence and personality
D) the subjective perceptions of the people being led
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A key behavior of a proactive leader is that he or she ________.
A) takes the blame for mistakes within the group
B) frequently brings about environmental change
C) is more concerned about morale than meeting deadlines
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Q:
A typical side effect from using the technique "disarm the opposition," is the person with whom you are in conflict will then be willing to assist you with your problem.
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A coworker annoys you by frequently asking how to carry out certain functions on a computer. To use the technique of cognitive restructuring you would say to yourself, ________
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Q:
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A) receive attention from management
B) become united after the conflict
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Establishing idea quotas for yourself often inhibits creativity because you might feel under too much pressure to think creatively.
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An important strategy for enhancing the outcome of brainstorming is to have intellectually and culturally diverse group members.
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A major component to any form of critical thinking is to ________.
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A recommended starting point in becoming a more creative problem solver is to ________.
A) take a nap to rest your mind
B) jump into a brainwriting session
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The flow experience occurs when the problem-solver allows his or her concentration to wander.
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High emotional intelligence is important because it helps managers and professionals keep emotions out of decision making.
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Research suggests that an individual's response to loss is ________.
A) about the same as response to gains
B) more intense than his or her response to gains
C) strongest when he or she is a consistent loser
D) strongest when he or she is a consistent winner