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Question
_____ work inareas like new productdevelopment, promotion, and distribution.a. Human resource managers
b. Marketing managers
c. Plant managers
d. Operations managers
e. Finance managers
Answer
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b. find it difficult to gain competitive advantages.
c. tend to have low productivity.
d. tend to have conflicts.
e. find it difficult to understand different market segments.
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Which of the following is an effective individual strategy for managing diversity?
a. Using micromanagement techniques for managing minority groups
b. Limiting interpersonal communication
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The Behaviorally Anchored Rating Scale (BARS) is _____.
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c. content validation methods
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b. quantitative management perspective
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d. contingency perspective
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In the context of the systems perspective, an output would be:
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b. labor skills.
c. services.
d. raw materials.
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c. Behavioral management
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Q:
A difference between Theory X and Theory Y is that:
a. Theory X makes positive assumptions.
b. Theory Y is consistent with the views of scientific management.
c. Theory Y assumes that people lack ambition.
d. Theory Y represents the assumptions made by human relations advocates.
e. Theory Y assumes that people naturally dislike work.
Q:
Which of the following focuses on the management of the entire firm as opposed to the jobs of individual workers?
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_____ refer to a manager's ability to prioritize work, to work efficiently, and to delegate work appropriately.
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b. administrative
c. classical
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b. involves the evaluation of different alternatives.
c. ends when alternatives have been identified.
d. does not include the implementation of an alternative.
e. ends when a decision situation has been defined.