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Question
Why do Deming and other quality experts think PFP is a bad idea?
A) Performance appraisal diverts attention away from the systems related to the quality of the product or service.
B) PFP places too much emphasis on getting employees to do their jobs right the first time.
C) PFP links rewards valued by the employee to organizational outcomes valued by the employer.
D) Performance appraisal decreases the intensity of competition among individual workers.
E) PFP only enhances organizational performance.
Answer
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