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Question
While on lunch break, Phyllis snuffs out a fire that started in the bagel toaster. A recommended statement of praise for Phyllis would be ________
A) "From now on your nickname will be 'Fabulous Phyllis the firefighter.'"
B) "Nice job. You probably saved the company from a $10,000 insurance claim."
C) "You did the right thing, but helping out is part of every employee's job."
D) "Much appreciated, but are you sure you didn't start the fire?"
Answer
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Related questions
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It is possible for a company to arrange for informal learning by ________.
A) setting up formal classrooms
B) organizing the work area
C) providing lesson plans
D) testing their employees
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B) recognize that change is inevitable
C) be angry about all the changes imposed on her
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In the workplace, sexual equity refers to top-level management ________.
A) treating heterosexual, gay, lesbian, and transgender employees equally
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C) having separate restrooms for transgender employees
D) having unisex restrooms for transgender employees
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Workers from an individualistic culture would probably enjoy participating in a sales competition that offered lavish prizes for the top three performers throughout the country.
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Studies conducted by a consultancy found that companies with racial, ethnic, and gender diversity ________.
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B) performed well from a financial perspective
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B) strives to be a creative problem solver
C) acts in the role of resource investigator
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Recognition programs appear to work at cross-purposes with employee engagement.
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Asking group members penetrating questions is considered to be an effective leadership tactic.
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An easy way for a leader to be ethical is to ________.
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A vision in leadership refers to ________.
A) an optimistic picture of the future of the organization
B) a leader's ability to see through problems
C) an historical view of the organization
D) the leader's ability to inspire people
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Whether or not a leader is charismatic is determined by ________.
A) a leader's level of self-confidence
B) how much the leader really likes people
C) a combination of intelligence and personality
D) the subjective perceptions of the people being led
Q:
A key behavior of a proactive leader is that he or she ________.
A) takes the blame for mistakes within the group
B) frequently brings about environmental change
C) is more concerned about morale than meeting deadlines
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Q:
A typical side effect from using the technique "disarm the opposition," is the person with whom you are in conflict will then be willing to assist you with your problem.
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Q:
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A) receive attention from management
B) become united after the conflict
C) waste time and energy that could be to used in useful purposes
D) become more creative
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Establishing idea quotas for yourself often inhibits creativity because you might feel under too much pressure to think creatively.
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An important strategy for enhancing the outcome of brainstorming is to have intellectually and culturally diverse group members.
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A) Bodily Kinesthetic
B) Spatial
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Q:
A major component to any form of critical thinking is to ________.
A) accept the conclusions of experts
B) maintain an optimistic and cheerful outlook
C) accept the stated and unstated assumptions
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Q:
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B) jump into a brainwriting session
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The flow experience occurs when the problem-solver allows his or her concentration to wander.
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High emotional intelligence is important because it helps managers and professionals keep emotions out of decision making.
Q:
Research suggests that an individual's response to loss is ________.
A) about the same as response to gains
B) more intense than his or her response to gains
C) strongest when he or she is a consistent loser
D) strongest when he or she is a consistent winner