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Question
Which quality is emphasized more than in the past for the Baldrige National Quality Award?A) interpersonal skills
B) leadership ethics
C) personal motivation
D) community service
Answer
This answer is hidden. It contains 431 characters.
Related questions
Q:
Human resource planning is the systematic process of determining the skills, duties, and knowledge required for performing jobs in an organization.
Q:
Approximately half of all employees at ABC Manufacturing are union members. Which of the following is ABC Manufacturing required by law to do with the labor unions?
A) bargain with them in good faith
B) make concessions to them
C) help them organize activities
D) pay dues for their new members
Q:
What human resource management task involves protecting employees from injuries caused by work-related accidents?
A) accident prevention
B) injury analysis
C) job analysis
D) safety
Q:
Ben works at a small advertising agency as a graphic artist. Ben enjoys his job because the company allows employees to have flexible schedules and to telecommute when necessary. Which of the following best describes this type of employee compensation?
A) indirect financial compensation
B) direct financial compensation
C) nonfinancial compensation
D) required compensation
Q:
Compensation, as described in your text, refers to the ________.
A) total of all rewards provided to employees in return for their services
B) wages individuals receive each pay period
C) wage schedules and wage rates listed in the union contract
D) internal alignment of intrinsic awards
Q:
What HR tool gives employees the opportunity to capitalize on their strengths and overcome identified deficiencies?
A) manager self-service
B) employee orientation
C) performance appraisal
D) selection tests
Q:
An ongoing process whereby an individual sets career goals and identifies the means to achieve them is called ________.
A) succession planning
B) career development
C) career planning
D) training
Q:
Which of the following involves learning that goes beyond today's job and has a more long-term focus?
A) training
B) career planning
C) development
D) organizational development
Q:
As an HR manager in charge of staffing for a restaurant chain, John is most likely NOT responsible for ________.
A) training
B) job analysis
C) recruitment
D) selection
Q:
Lauren is an HR manager at a marketing firm. Which of the following functions is LEAST likely to be an aspect of Lauren's job?
A) staffing
B) employee safety
C) product testing
D) employee and labor relations
Q:
Avid Technology, Inc. was recently included on Fortune's list of 100 best companies. Which HR function will most significantly be affected by this achievement?
A) performance appraisal
B) safety and health
C) recruitment
D) research
Q:
What is human resource management? What are the six functional areas of HRM?
Q:
Which one of the following is not one of the 2011 Global 100 Most Sustainable Corporations in the world?
A) Kraft Foods, Inc.
B) Baxter International, Inc.
C) Weyerhaeuser Co.
D) Exxon Mobil Corporation
Q:
Which term best describes how a company as a whole behaves towards society?
A) corporate social responsibility
B) business ethics
C) social morality
D) equal opportunity
Q:
According to research studies, unethical companies financially outperform ethical companies, although ethical companies are more successful with recruiting.
Q:
At Tyson Foods, Lily serves as the point person who guides everyone in the firm towards ethical actions. Lily most likely serves as the firm's ________.
A) chief financial officer
B) HR manager
C) ethics officer
D) safety officer
Q:
According to Walmart's code of ethics, Edward, an employee in the sales department, cannot accept gifts from suppliers because such actions would be a ________.
A) conflict of interest
B) double standard
C) regulatory breach
D) discriminatory act
Q:
Lincoln Enterprises recently fired two employees who were caught stealing tools from the firm's warehouse. As a result, the CEO of Lincoln wants to strengthen the firm's ethical culture and prevent future violations by redesigning the firm's ethics program. Which of the following questions is LEAST relevant when developing Lincoln's new ethics program?
A) What behavior is expected of Lincoln employees?
B) What is the opinion of stakeholders regarding Lincoln's ethics?
C) How are ethical situations communicated and resolved at Lincoln?
D) What is the process for Lincoln establishing a corporate giving program?
Q:
Which term refers to a statement of the values adopted by the company, its employees and its directors?
A) code of ethics
B) ethical policies
C) vision statement
D) code of conduct
Q:
Executives and managers at ABC Enterprises actively encourage a strong ethical culture at the firm. Which of the following would be the most likely result of the firm's actions?
A) increased employee interest in development programs
B) frequent use of human resource information systems
C) changes in corporate communication methods
D) improvements in organizational performance
Q:
The Federal Sentencing Guidelines for Organizations Act contains broad employee whistle-blower protections that subject corporations to penalties for retaliating against employees who report suspected corporate wrongdoing.
Q:
According to the Procurement Integrity Act, if a firm that has an ethics program in place is found guilty of misconduct, the firm will receive a reduced punishment.
Q:
As an HR specialist at a large auto manufacturer, you have noticed that many of the technicians employed by your firm are bored with their jobs, not meeting performance goals, and frequently absent. Which of the following would most likely resolve some of these problems among technicians?
A) implementing a job rotation program
B) conducting a new job analysis
C) initiating a hiring freeze
D) downsizing the firm
Q:
Which of the following terms refers to increasing the number of tasks a worker performs, with all of the tasks at the same level of responsibility?
A) job design
B) job rotation
C) job enrichment
D) job enlargement
Q:
When pay differences exist, ________ can be used to show whether jobs are substantially equal in terms of skill, effort, responsibility, or working conditions.
A) job specifications
B) job descriptions
C) performance analyses
D) specification descriptions
Q:
Hannah is applying for a job as a technician at a manufacturing facility. The job requires employees to use magnifying lenses when assembling products, so Hannah's psychomotor abilities were tested. Which type of test did Hannah most likely take?
A) cognitive aptitude
B) psychomotor abilities
C) job knowledge
D) work-sample
Q:
Comparing the scores on selection tests to some aspect of job performance is referred to as ________.
A) objective-related validity
B) standardized-related validity
C) normality-related validity
D) criterion-related validity
Q:
The extent to which a test measures what it claims to measure is known as ________.
A) reliability
B) subjectivity
C) validity
D) objectivity
Q:
Which of the following relates most closely to test conditions?
A) objectivity
B) norms
C) standardization
D) reliability
Q:
In the event that the EEOC issues a probable cause statement in response to a claim of employment discrimination, the next step involves ________.
A) requiring that the employer provide affected employee(s) with a monetary award
B) a review for litigation potential
C) attempted conciliation
D) fining the employer