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Question
Which of these is NOT a principle of competent downward communication?
a. listening empathically
b. framing messages as polite requests
c. sharing personal information irrelevant to the workplace
d. being sensitive to subordinates' feelings
Answer
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When asked, "Would you continue working, even if you inherited a huge fortune that made working unnecessary?," three out of four Americans answered yes. Why might this be the case?
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Today, Chris works for a technology company. Previously, he had a government job that had a formal organizational culture. When he started working for the tech company, he used written memos and e-mails for all of his workplace communication, but he was met with resistance from coworkers who preferred face-to-face communication. What component of organizational culture does Chris find challenging?
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Workplace cliques are formally defined networks of coworkers who share similar life values and attitudes.
a. True
b. False
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A supportive climate is characterized by a warm, open, and supportive workplace.
a. True
b. False
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Which of these is true of workplace romances?
a. They can improve worker productivity.
b. They can create positive work climates.
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Emphasizing equality and treating others with respect are characteristics of a supportive climate.
a. True
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Which of these is NOT an advantage of computer-mediated communication (CMC) in the workplace?
a. CMC increases the likelihood of a negative workplace clique forming.
b. CMC allows people to contribute without risking interrupting others.
c. CMC provides people with freedom from time and geographic constraints.
d. CMC allows shy individuals to contribute more substantively.
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Which of these is NOT an advantage of workplace relationships?
a. They enhance our professional skills.
b. They bolster our commitment to our families.
c. They bolster our commitment to the organization.
d. They decrease employee turnover.
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The primary interpersonal dynamic present in mixed-status relationships is power.
a. True
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The rumor mill is a component of an organizational network through which workers pass on personal information about one another's personal and professional lives.
a. True
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Collegial peers are described as "blended" because our relationships with them incorporate elements of both professional and personal relationships.
a. True
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People who have had close friends from different cultures in the past are much more likely to forge such relationships in the future.
a. True
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c. Friendship helps to form your identity during adolescence.
d. Friendship provides social support when you are elderly.
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a. social comparison.
b. the looking-glass self.
c. self-discrepancy theory.
d. a self-fulfilling prophecy.
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Which of the following does NOT influence the self?
a. face
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While at the park with friends, Mia boasts about what a good gymnast she was when growing up. When she attempts to show off her cartwheel, she fails and falls to the ground. What is Mia likely to experience as a result?
a. individualism
b. losing face
c. embarrassment
d. Both B and C are correct.