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Question
Which of the following summarizes the AIDA steps in the persuasive process?a. Get attention, investigate options, create desire, encourage acceptance.
b. Gain acceptance, invite questions, designate action, encourage action.
c. Get attention, arouse interest, create desire, encourage action.
d. Get attention, initiate action, discuss benefits, create acceptance.
Answer
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Improving on Constructive Criticism
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"I just want you to know how angry I am to find an error you made on Mr. Smith's record yesterday. How careless can you be about such an important thing? There is absolutely no room for carelessness in this job because people's lives depend on us! I've fixed the error, but if this ever happens again, you may loose your job."