Question

Which of the following statements about buffers is true?
A) A buffer is a closing statement that comes after the bad news.
B) A buffer tends to aggravate the adverse impact of the bad news.
C) A buffer should obscure the fact that the bad news may be coming later in the message.
D) A buffer can provide a context for the message or provide positive information that builds goodwill.
E) A buffer should divert the audience from the main idea of the news.

Answer

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