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Question
Which of the following is true of the Malcolm Baldrige Award?a. It is awarded by the Rochester Institute of Technology.
b. It is awarded to firms that achieve major improvements in the quality of their products or services.
c. It is awarded to the company that has consistently maintained the same quality for 5 continuous years.
d. It is awarded to the company that has shown the highest company productivity.
e. It is awarded not to entire organizations but to individual teams of workers within organizations.
Answer
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