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Question
Which of the following is true of ISO 9000:2000?a. Firms get to choose the organization they want to be audited by for the certification.
b. It includes 2000 standards that should be met.
c. These standards do not cover employee training and supplier relations.
d. Firms that want to meet these standards need to apply for certification.
e. The auditors review only the firm products in relation to the standards.
Answer
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Related questions
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_____ is the process of dealing with employees who are represented by a union.
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d. tend to have conflicts.
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a. Using micromanagement techniques for managing minority groups
b. Limiting interpersonal communication
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a. Wage-level policies
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b. quantitative management perspective
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b. labor skills.
c. services.
d. raw materials.
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b. Theory Y is consistent with the views of scientific management.
c. Theory Y assumes that people lack ambition.
d. Theory Y represents the assumptions made by human relations advocates.
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Q:
Which of the following focuses on the management of the entire firm as opposed to the jobs of individual workers?
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