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Question
Which of the following is recommended advice when writing an appreciation message?a. Time the message to arrive two to three weeks following the action or event.
b. Use slight overstatements to communicate your favorable attitude.
c. Avoid specific remarks about the receiver's performance or achievement.
d. Consider sending a copy of the appreciation message to the individual's supervisor.
Answer
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Related questions
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b. To provide information on a specific problem
c. To provide information and summarize findings of research
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An analytical report
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Which of the following sentences best introduces a graph in a written report?
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Email is generally a more time efficient communication channel than the phone.
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a. A personal experience
b. A startling announcement
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Businesses have learned that unethical behavior
a. is sometimes required when persuading people in lower socioeconomic groups.
b. is sometimes justified when the desired action is achieved.
c. is always followed by negative legal repercussions.
d. is not good for business in the long run.
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The principles used in selling an idea are similar to those used in selling products.
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Improving on Constructive Criticism
A new medical assistant, Janelle, was hired at an outpatient medical center. Her supervisor found an error she made on a patient's record and sent Janelle the following email. Edit the email so that it is a good example of constructive criticism.
"I just want you to know how angry I am to find an error you made on Mr. Smith's record yesterday. How careless can you be about such an important thing? There is absolutely no room for carelessness in this job because people's lives depend on us! I've fixed the error, but if this ever happens again, you may loose your job."