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Question
Which of the following is NOT one of the four approaches to listening discussed in Chapter 2?
a. for resolution
b. for empathy
c. for comprehension
d. for analysis
Answer
This answer is hidden. It contains 1 characters.
Related questions
Q:
Discuss how the situation can affect an interview?
Q:
Three supervisors discussing ways they might alter performance reviews in the second quarter of the year is an interview.
a. True
b. False
Q:
An Army recruiter meeting with two parents is an interview.
a. True
b. False
Q:
A persuasive interview is always formal.
a. True
b. False
Q:
Asking questions is important in all interviews.
a. True
b. False
Q:
What percentage of interviewers preferred face-to-face interviews over videoconferencing interviews?
a. 15
b. 54
c. 60
d. 76
Q:
Which of the following are disadvantages of using e-mail in conducting interviews?
a. difficulty in opening interviews
b. establishing rapport
c. determining emotional reactions
d. all of the above
Q:
Which of the following interview occurs whenever one party attempts to alter or reinforce the thinking, feeling, or acting of another party?
a. selection interview
b. persuasion interview
c. counseling interview
d. phone interview
Q:
Which of the following types of interviews usually involves eight to twelve similar interviewees and a single interviewer?
a. focus group interview
b. persuasion interview
c. counseling interview
d. selection interview
Q:
Interviews share characteristics with
a. intimate interactions
b. social conversations
c. small groups
d. all of the above
Q:
Why is the interview a process?
Q:
What does interactional mean?
Q:
Define "interview" and explain the significance of each key word or term.
Q:
The belief that you get what you pay for, is an example of
a. contrast principle.
b. standard/learned principle.
c. reciprocal concessions.
d. rejection then retreat.
Q:
Interviewees remember what percentage of what they both see and do?
a. 10%
b. 50%
c. 100%
d. 90%
Q:
Which of the following is NOT a survival value?
a. preservation of health
b. safety and security
c. power and authority
d. personal attractiveness
Q:
List three characteristics of framing and reframing.
Q:
List the steps of the persuasive interview. Discuss how you can be systematic in assuring fair persuasion is being used when you are the interviewee.
Q:
List four psychological strategies and define each.
Q:
Discuss the persuasive interview situation. What are the four key elements?
Q:
In political races, interviewers attempt to persuade undecided voters. Explain why.
Q:
State the golden rule and discuss how it applies to ethical persuasion.
Q:
Write an assumptive closing for a persuasive interview. You choose the topic and situation.
Q:
What is a "yes-but" method of persuasion, and when might you use it?
Q:
Minorities are often watched more closely for infractions of rules.
a. True
b. False
Q:
The employee assists in selecting his/her evaluators in the 360-degree approach.
a. True
b. False
Q:
It is best to state your conclusions about an employee during the performance problem interview.
a. True
b. False
Q:
Supervisors tend to be lenient with persons they perceive as
a. likable.
b. similar to themselves.
c. possessing exceptional talent.
d. all of the above
Q:
Spiers has shown that politeness theory can enhance communication by
a. disclosing the stark nature of many interactions.
b. masking embarrassment and fear.
c. easing social interaction by providing a realistic form of verbal interaction.
d. easing social interaction through a ritualistic form of verbal interaction.