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Question
Which of the following is FALSE about how perceptions can affect the communication process?a. Perception is limited by the experiences of the sender of the message.
b. Messages are filtered through an individual's frame of reference.
c. People tend to support ideas that are different from their own.
d. People tend to see only things that they want to see.
Answer
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Related questions
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Improving on Constructive Criticism
A new medical assistant, Janelle, was hired at an outpatient medical center. Her supervisor found an error she made on a patient's record and sent Janelle the following email. Edit the email so that it is a good example of constructive criticism.
"I just want you to know how angry I am to find an error you made on Mr. Smith's record yesterday. How careless can you be about such an important thing? There is absolutely no room for carelessness in this job because people's lives depend on us! I've fixed the error, but if this ever happens again, you may loose your job."