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Question
What of the following could be an example of the Othello error?
A. A listener is so suspicious that he or she doubts someone else's truthful statement.
B. People tend to look for deception in bad news more than in good news.
C. People tend to look for deception in good news more than in bad news.
D. A listener is so trusting of another that he or she does not evaluate the truthfulness of the person's statements.
Answer
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Related questions
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B. Social networking sites such as Facebook diminish people's capacity for emotion.
C. Online support communities are a viable option for helping people deal with a difficult situation.
D. The use of emoticons does not accurately convey emotion in computer-mediated communication.
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__________ is the emotion we experience when we feel we have been wronged in some way.
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Your text discusses the confirmation bias as a barrier to effective informational listening, but it can actually be a barrier to critical and empathic listening as well. Explain what the confirmation bias is, and then use concrete examples to illustrate how it can impair each type of listening: informational, critical, and empathic.
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Critical listening is more passive than informational listening.
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Which of the following techniques will NOT help people improve their empathic skills?
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B. acknowledging the speaker's feelings
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Rachel finished her oral exam in her Spanish class and her teacher, Seora Lopez, evaluated her performance. Although Rachel did well on the exam and most of Seora Lopez's comments were positive, Rachel only focused on the negative critiques and felt very bad about her performance. Rachel just engaged in which of the following behaviors?
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This type of listener engages messages for the intellectual challenges; in other words, he or she likes to think things through.
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Discuss at least two different ways that people use space to communicate relationship status.
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Which of the following statements about facial or vocal expressions of emotions is factually incorrect?
A. Infants are unable to respond to pleasant stimuli before they are 12 months old.
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Why do people tend to believe nonverbal messages even when they contradict verbal messages?
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