Question

Trade-off analysis is unsuitable for major innovations because:

A. respondents can conceptualize the innovation and its uses too well in advance.

B. customers tend to give inconsistent reviews about the products.

C. customers without a high level of expertise in the product category may be unable to assess the innovation's benefits.

D. customers without a high level of expertise in the product category mostly provide only data regarding detrimental attributes.

Answer

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