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Question
"The training session was worthwhile; it was worthwhile because employees learned to do the task correctly." is an example of which of the following techniques used for emphasis?a. Position
b. Repetition
c. Words that label
d. Passive voice
Answer
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Related questions
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a. After the description of the purpose
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An analytical report
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Which of the following sentences best introduces a graph in a written report?
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In the traditional Japanese culture, business people consider direct eye contact disrespectful or aggressive.
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List six barriers to intercultural communication and provide an example of each barrier.
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Which of the following is FALSE concerning the diverse workplace?
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b. The assurance that data will be accurate and complete
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d. The assurance that data can be transmitted quickly and efficiently over long distances
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Two or three employees working on a report at the same time using an electronic whiteboard would be an example of the use of ____ software.
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Email is generally a more time efficient communication channel than the phone.
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A limitation of language translation is that some words do not have an equivalent meaning in another language.
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c. As the final thought of the message to prompt action
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Which of the following is an effective device for gaining attention in a persuasive message?
a. A personal experience
b. A startling announcement
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d. All of the above are effective devices.
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Businesses have learned that unethical behavior
a. is sometimes required when persuading people in lower socioeconomic groups.
b. is sometimes justified when the desired action is achieved.
c. is always followed by negative legal repercussions.
d. is not good for business in the long run.
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As indicated by Maslow's need hierarchy, people may respond favorably to
a. appeals that focus on promises of best price and the need to find a bargain.
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d. both b and c.
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The principles used in selling an idea are similar to those used in selling products.
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Improving on Constructive Criticism
A new medical assistant, Janelle, was hired at an outpatient medical center. Her supervisor found an error she made on a patient's record and sent Janelle the following email. Edit the email so that it is a good example of constructive criticism.
"I just want you to know how angry I am to find an error you made on Mr. Smith's record yesterday. How careless can you be about such an important thing? There is absolutely no room for carelessness in this job because people's lives depend on us! I've fixed the error, but if this ever happens again, you may loose your job."