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Question
The responding stage of active listening includes showing interest and clarifying the message.
Answer
This answer is hidden. It contains 218 characters.
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Done correctly, MBWA most likely occurs on a _____ basis.
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Q:
Which of the following active listening processes includes showing interest and clarifying the message of the speaker?
A. Evaluating
B. Responding
C. Persuading
D. Recording
E. Sensing
Q:
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A. Silence
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C. Smiling
D. Raising one's eyebrows
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When a sender and receiver belonging to the same group want to transmit technical information more efficiently, they should use:
A. jargon that they both understand.
B. information filtering.
C. mediators in communication.
D. nonverbal communication.
E. formal written communication.
Q:
Which of the following is an advantage associated with using written communication channels in persuading people?
A. It can make better use of the social perceptions of individuals.
B. It can be used as a medium for richer communication.
C. It is better in presenting technical details.
D. It can be used to obtain high-quality immediate feedback.
E. It sends emotional and logical messages to receivers.
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Employees can expand the data-carrying capacity of lean media channel if they:
A. avoid emotional contagion.
B. are highly proficient with that communication channel.
C. are unfamiliar with the receiver of the information.
D. avoid using jargon and short-hand symbols in the communication.
E. are new to using that communication medium.