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Question
The most important thing to do during a sales call is ________.A) listen, in order to learn what the customer needs
B) keep talking so the customer doesn't lose interest
C) ask questions to keep the customer engaged in the sales call
D) push for the sale early and don't mention price until the end
Answer
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Related questions
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The central focus of total quality management (TQM) is continuous improvement.
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A) Conrad Hilton
B) W. Edwards Deming
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What organization administers the Malcolm Baldrige National Quality Award?
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B) National Aeronautical and Space Administration (NASA)
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