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Question
The most effective reengineering efforts are successful when they recognize that
A) having a focus on the customers needs to be put on hold until the dust settles and managers sort out their budgets.
B) it is best to begin with a very generous severance package to control the flow of talent within the organization.
C) labor unions must be neutralized in order for performance to be a high priority in decision making.
D) the organization should focus on short term gains to not be overwhelmed by long term consequences.
E) downsizing individuals that are vital to the creation of customer value will erode the organizations competitive advantage.
Answer
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