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Question
The first thing you should do when a problem arises with a customer is to
a. tell the customer youre having a bad day too, in an attempt to calm the situation.
b. call your supervisor over to handle the situation.
c. apologize for the situation.
d. point out how the customer created the problem, to make sure it never happens again.
Answer
This answer is hidden. It contains 1 characters.
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