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Question
The _____ decision model is a prescriptive approach that tells managers how they should make decisions; it assumes that managers are logical and rational and that their decisions will be in the organization's best interests.a. behavioral
b. classical
c. administrative
d. bureaucratic
e. probabilistic
Answer
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b. find it difficult to gain competitive advantages.
c. tend to have low productivity.
d. tend to have conflicts.
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b. Limiting interpersonal communication
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The Behaviorally Anchored Rating Scale (BARS) is _____.
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In the context of the systems perspective, an output would be:
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b. labor skills.
c. services.
d. raw materials.
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b. Lean manufacturing
c. Behavioral management
d. Human relations movement
e. Operations management
Q:
A difference between Theory X and Theory Y is that:
a. Theory X makes positive assumptions.
b. Theory Y is consistent with the views of scientific management.
c. Theory Y assumes that people lack ambition.
d. Theory Y represents the assumptions made by human relations advocates.
e. Theory Y assumes that people naturally dislike work.
Q:
Which of the following focuses on the management of the entire firm as opposed to the jobs of individual workers?
a. The Contingency theory
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_____ refer to a manager's ability to prioritize work, to work efficiently, and to delegate work appropriately.
a. Diagnostic skills
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b. technical
c. diagnostic
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The final phase of the management process is _____ that involves monitoring the organization's progress toward its goals.
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c. communication may be curbed.
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c. Risk propensity
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a. optimization
b. escalation of commitment
c. an evidence-based decision
d. satisficing
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Q:
Political forces, intuition and escalation of commitment, risk propensity, and ethics constitute the _____ aspects of decision making.
a. rational
b. administrative
c. classical
d. behavioral
e. sequential
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Delta Corp. introduced a new set of policies, giving its employees more flexibility in work timings. This decision was made in response to complaints from employees about fatigue. Which step of the rational decision-making process is illustrated in the scenario?
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b. Evaluating the possible alternatives
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The rational decision-making process:
a. begins when a decision maker chooses the best solution.
b. involves the evaluation of different alternatives.
c. ends when alternatives have been identified.
d. does not include the implementation of an alternative.
e. ends when a decision situation has been defined.