Question

​The alternative dispute resolution (ADR) approach which involves the appointment of a committee composed of a majority of rank-and-file employees, who are led by a human resources staff person as the facilitator is called the:

a. ​Peer reviews approach.

b. Open-door policy approach.​

c. ​Ombudsperson program.

d. ​Early neutral evaluation approach.

e. ​Watertight approach.

Answer

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