Question

​The alternative dispute resolution (ADR) approach where a program involving the appointment of an employee within the company to serve the role of consulting with employees who have problems and advocating on their behalf is called the:

a. ​Nonunion mediation approach.

b. ​Open-door policy approach.

c. ​Ombudsperson program.

d. ​Early neutral evaluation approach.

e. ​Watertight approach.

Answer

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