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Question
The Abilene Paradox is most identified with:a. Groupthink
b. Mismanaged agreement
c. Excessive control
d. Moral exclusion
Answer
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Related questions
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a. True
b. False
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a. Aggressive models
b. Direct provocation
c. Interference
d. Displaced aggression
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a. Physical-active-direct
b. Physical-passive-indirect
c. Verbal-active-indirect
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Which is a social cause of aggression?
a. Inflated self-esteem
b. Job stressors
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d. Direct provocation
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Any ethical apology begins with
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b. An explanation for the problematic behavior
c. An effort to repair the damage
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Which of the following is a source of organizational conflict?
a. Procedures
b. Values
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d. All of the above
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MaryJo tells Fredrico, "I didn't mean to disrupt your meeting." She is engaged in which analytic conflict management tactic?
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Identify the ethical dangers posed by the Pygmalion Effect.
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Why should we be concerned about the ethics of impression management?
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Explain the elements of psychological empowerment.
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Emotional labor is directed at other members of the organization.
a. True
b. False
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Information is the most important resource for empowerment.
a. True
b. False
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Women are more influenced by the expectancies of their managers than are men.
a. True
b. False
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________________ is impression management done for pay.
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Having high expectations of the self is called the _____________ Effect.
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___________ power rests on the admiration one individual has for another.
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Coercive, reward and legitimate power are all based on organizational _____________.
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a. Galatea Effect
b. Pygmalion Effect
c. Golem Effect
d. Deception
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As Dean served burgers to the rude customers, he chose to continue working with a smile and fake optimism. This is an example of:
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b. A proactive influence tactic
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Nico sees that his former boss led the company by coercing employees into completing their tasks early. Nico would like to take a different approach by empowering his employees. What would be a positive FIRST step?
a. Call a company meeting and tell everyone how he plans to lead.
b. Bribe his team of leaders to act like a friendly and open leadership staff.
c. Begin immediately modeling the type of open leader he wants his employees to be.
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Your boss seemingly always has time to talk to you and, when she does, she makes eye contact and smiles and nods. She excels at which channel of communicating expectations?
a. Output
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c. Input
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Which of the following would be considered a "hard power" influence tactic?
a. Exchange
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"Accumulating and using informal power to achieve personal and/or organizational objectives" is the definition of
a. Impression management
b. Deception
c. Organizational politics
d. None of the above
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The two most important causes of organizational lying are:
a. Self-interest and role conflict
b. Friendship and compassion
c. Time pressures and personal benefit
d. None of the above
Q:
Which type of proactive influence tactic enlists the help and support of others?
a. Rational persuasion
b. Pressure
c. Apprising
d. Coalition
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What is a true statement about dialogue?
a. Can't be used during conflict
b. Focuses on the gathering and processing of information
c. Product of an I-Thou relationship
d. All of the above
Q:
Why is confirmation at the "heart of dialogue?