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Question
Test Bank Chapter 9: Understanding Group and Team Performance
Answer
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Related questions
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Discusstypes of noise and relate how noise creates interference in communication.
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Small group communication via a webinar is an example of _____ communication.
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A followable prescription that indicates what behavior is obligated, expected, preferred, or prohibited in a specific situation is a_____.
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Explain the concept of feedback. What are some possible sources for feedback?
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Explain the concept that meaning is co-created.
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What three criteria should be used to judge communication competence?
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List and explain the three reasons why we study communication as outlined in the text.
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When there is a contradiction between what is being said and what is being done, verbal messages are more believable than nonverbal messages.
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You spend more time listening than performing any other communication activity.
Q:
When Filiberto returns home from his classes, he finds that there are three emails from his friend Paolothat were sent at various times. These emails illustrate that mediated communication is synchronous.
Q:
According to research cited in the textbook, communication plays a role in maintaining your emotional, but not your physical health.
Q:
The textbook describes small group communication as a transactional process among three to fifteen people who _____.
a. meet often
b. work in the same context
c. are in sync with each other
d. share a common goal
Q:
Patrick knows that when he wants to get a haircut, he needs to call ahead for an appointment. He knows this even though he has never been told directly. This example illustrates a(n) _____ rule.
a. explicit
b. implicit
c. content
d. relational
Q:
When you use Facebook to send a message to a friend, you are utilizing _____ communication.
a. mass
b. moderated
c. presentational
d. mediated
e.printed
Q:
Jenny is speaking to Madina about her ideas for a speech. While Jenny is speaking, Madina simultaneously shakes her head and has a puzzled look on her face. Jenny notices this response and stops and explains her ideas in another way. This example is most closely related to which model of communication?
a. communication as action
b. communication as feedback
c. communication as interaction
d. communication as transaction
Q:
According to the textbook, human communication is the process of making sense out of the world and sharing that sense with others by creating meaning through the use of _____ messages.
a. verbal and nonverbal
b. symbolic
c. seen and heard
d. intrapersonal
Q:
The process of acting upon information is the definition of _____.
a. intrapersonal communication
b. communication
c. interpersonal communication
d. human communication
Q:
Which of the following is recommended by your book when using an interpreter?
a. Audiences in most cultures enjoy humor, so prepare some humorous stories.
b. The speech will not take longer with an interpreter.
c. Do not attempt to give statistics or detailed data.
d. Even though an interpreter is needed, you should not assume that no one in the audience will speak your language.
Q:
As he described the new software system to the rest of the committee, Ron started by discussing the basic requirements the system could handle and then moved on to discuss the more detailed system functions. Ron has organized his speech using which pattern?
a. chronological
b. spatial
c. complexity
d. topical
Q:
Brittanyasked you to listen to her rehearse her speech and you noticed that she said jeet when she meant to say did you eat and gonna when she meant to say going to. In what area of vocal delivery does Brittany need to improve and what advice might you provide?
Q:
Your friend, Vincent, asks for your advice on polishing his speech. He has researched and organized his speech well, and practiced it enough to feel comfortable delivering it, but feels he needs help with his language choices to make it more interesting and memorable. What advice might you give him concerning figurative language, drama, and cadence? Explain at least one device in each of those categories.
Q:
Reversing the normal order of words in a phrase or sentence is called _____.
Q:
Metaphors, similes, and personification are forms of _____ language.
Q:
_____ speaking is a delivery style in which the speaker uses an outline and has rehearsed the presentation so that it can be delivered in a fluent manner.
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Explain the importance that facial expression can have in your delivery.
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Explain the effective use of the three components of physical delivery.
Q:
Define and explain memorized speaking
Q:
What is manuscript speaking? When should it be used, and what are three suggestions for using it well?
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Your book does not recommend practicing your speech with a video camera, as this tends to make the speaker overly self-conscious.
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Dialect refers to a persons physical appearance.