Question

Serena is concerned about an unacceptable level of job dissatisfaction among a number of work teams in her organization. She has determined that the primary cause of the dissatisfaction is the uncertainty that exists among employees regarding what is expected of them. Based on this limited information, the most appropriate intervention would be:

A. factor comparison.

B. role analysis technique.

C. job rotation.

D. role carve-out.

E. progressive discipline.

Answer

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