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Question
Scenario: When Monica arrived in Nepal for her Peace Corps assignment, she realized she had forgotten the medication she takes for her painful migraine headaches. Luckily, she was able to get a new prescription sent to a local pharmacy. Unfortunately, when she went to pick up the medication on a weekday afternoon, the pharmacy was closed and no hours were posted on the window. Frustrated, she went to a caf next door complaining, They dont know anything about customer servicehe doesnt even keep regular business hours! A short time later, the pharmacist greeted her with the filled prescriptionthe server at the caf had phoned him at home and he rushed over to get her the medication.
Question: How does what you learned about individualist/collectivist cultures and time orientation inform your understanding of this scenario? Was ethnocentrism or discrimination a factor? What might intergroup contact theory suggest might be the outcome, for Monica, of this intercultural exchange?
Answer
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