Question

Salespeople at Widget Co. complain that they lose sales bonuses when the production department is out of stock of a particular item. This sometimes causes customers to buy from elsewhere rather than wait for the next production run. Meanwhile, production employees complain that salespeople don't appreciate the need to minimize inventory costs, for which production staff is rewarded. This instance is an example of conflict due to:

A. ambiguity.

B. technical incompetence of the production team.

C. pooled task interdependence.

D. differentiation.

E. goal incompatibility.

Answer

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