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Question
Right-to-work laws:
a. established the National Labor Relations Board.
b. give workers the right to join or not join a union without being fired.
c. provided an employees' bill of rights that protect employees from abuse.
d. prohibited the closed-shop agreement, except in the construction and shipping industries.
Answer
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Studies have found that the behavior of "exceptional" and "average" supervisors is essentially identical.
a. True
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Administrative skills consist of the ability to understand other people and interact effectively with them.
a. True
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The leading function of a manager involves praising employees and rewarding them for work well done.
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A fire accident just occurred in the department that Tom supervises. Which type of decision must Tom make in the given situation?
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A is one which is routine and repetitive.
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The highest level of ethical behavior is the legal level, adhering to the "law of the land."
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Fluency is the ability to let ideas flow out of your head like water over a waterfall.
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The Crawford Slip technique makes use of two elements that are important to creativity: fluency and leniency.
a. True
b. False
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Decision makers attempt to minimize the possibility of risk by not attempting to forecast outcomes or variables.
a. True
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A situation that is viewed as a source of anxiety or distress can best be called an opportunity.
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When a quality control specialist tells a production manager to adjust a machine to increase the quality of the product, he or she is using:
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The number of people a given manager directly supervises is called the:
a. chain of command.
b. span of management.
c. unity of command.
d. division of labor.
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a. prevents line employees from coming in contact with staff personnel.
b. reduces organizational morale.
c. increases conflicts between line and staff personnel.
d. gives the employee a single manager to turn to when a problem arises.
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Which of the following is true of line organizations?
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In the one-person organization stage, .
a. all functions of the organization are performed by the owner and his/her assistants.
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What role do ethics play in the decision process?