Question


Pizza Hut set out to reinvent the retail pizza business by breaking away from a(n) __________ platform to an efficient and powerful __________ platform by reaching into its customers' kitchens and couches to offer a better mealtime ordering, delivery, and dining experience.
a. transformational; promotional
b. promotional; transactional
c. transactional; customer engagement
d. informational; transactional
e. customer engagement; transactional

Answer

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