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Question
Phineas Corp. has made a name for itself by following long-standing methods to manufacture wooden furniture. Recently, competitors using more modern technology have appeared in the furniture market, and Phineas has found its business suffering as a result. Using a TQM approach, what might help Phineas Corp. improve?
A) Phineas should firmly resist engaging in any risk taking, instead continuing to follow its traditional methods and processes.
B) Phineas management should not involve subordinates when looking to solve the corporation's problems.
C) Phineas should create an atmosphere that promotes innovation.
D) Phineas should ignore its customer needs and requests.
E) Phineas should provide quality training only to those in top management.
Answer
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Related questions
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B) An apprenticeship is an unstructured training method, whereas an internship is a structured training method.
C) An apprenticeship is sponsored by employee unions, whereas an internship is sponsored by educational institutions.
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E) An apprenticeship does not provide an income, whereas an internship provides an income while learning a trade.
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Which statement is true of an apprenticeship?
A) An apprenticeship does not include any classroom training methods.
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C) An apprenticeship does not offer hands-on learning and practice.
D) An apprenticeship cannot be sponsored by groups outside the firm.
E) An apprenticeship is mostly used for teaching management and interpersonal skills.
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Identify the occupation that would typically employ an apprentice.
A) accountant
B) doctor
C) carpenter
D) nurse
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Which of the following is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training?
A) bumping
B) benchmarking
C) apprenticeship
D) co-employment
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Q:
Which statement accurately characterizes electronic performance support systems (EPSSs)?
A) EPSSs provide expert advice when a problem occurs on the job.
B) EPSSs automate the administration and delivery of a company's training programs.
C) EPSSs determine the appropriateness of training by evaluating the characteristics of the organization.
D) EPSSs determine an individual's readiness for training.
E) EPSSs identify the tasks that training should emphasize.