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Question
(p. 522) Every year, 7 Days, a large retail chain, organizes a large annual function in which it gives an "Employee of the Year" award to a deserving employee, along with a $5,000 cash prize and an opportunity to launch the retail chain's new product. This is an example of which of the following components of organizational culture?
A. Stories
B. Symbols
C. Espoused values
D. Basic underlying assumptions
E. Ceremonies
Answer
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Related questions
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(p. 367) _____ means that members receive rewards that are dependent on both their team's performance and how well they perform as individuals.
A. Task interdependence
B. Hybrid outcome interdependence
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D. Member ability
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(p. 361) Which of the following observations about member conscientiousness is true?
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B. Correcting a team member who has high conscientiousness will result in interpersonal conflicts.
C. A team member with low conscientiousness will have a positive effect on other team members.
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A. Not necessarily. The team members may be so focused on creating harmony, they may endanger task accomplishment.
B. No. Absolutely not. Teams must have dissenters, questioners, and confrontational individuals in order to succeed.
C. Yes, of course! The absolute best makeup for a team is to have all members demonstrate high levels of agreeableness.
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Q:
(p. 361) Tasks for which the contributions resulting from the abilities of every member are considered in total to determine team performance are called _____.
A. additive tasks
B. conjunctive tasks
C. subjunctive tasks
D. disjunctive tasks
E. indicative tasks
Q:
(p. 361) In tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team. These types of tasks are called _____.
A. additive tasks
B. conjunctive tasks
C. subjunctive tasks
D. disjunctive tasks
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Q:
(p. 358) Which of the following statements about leader-staff teams is false?
A. The members are bound to follow their duties and do not have any scope for improving their performance.
B. The responsibilities of the leader and the rest of the team are distinct.
C. The leader makes decisions for the team and provides direction and control over members.
D. The members perform assigned tasks and cannot choose their own tasks.
E. The members have some latitude with respect to the behaviors they exhibit.
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A. high task
B. low goal
C. low task
D. low outcome
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(p. 239-240) Organizations impart certain types of knowledge to employees through formal training whereas some forms of information cannot be communicated through such trainings. Identify and compare the two types of knowledge these information represent.
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A. consensus; consistency; extinction
B. consensus; distinctiveness; consistency
C. consistency; distinctiveness; consensus
D. extinction; consistency; distinctiveness
E. consensus; consistency; distinction
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A. availability bias
B. bandwagon effect
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D. projection bias
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(p. 252) _____ are simple, efficient, rules of thumb that allow us to make decisions more easily.
A. Heuristics
B. Perceptions
C. Self-fulfilling prophecies
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A. availability bias
B. bandwagon effect
C. self-efficacy
D. projection bias
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(p. 248) _____ can be described as emotionally charged judgments that arise through quick, non-conscious, and holistic associations.
A. Performance orientations
B. Intuition
C. Faulty attributions
D. Calculations
E. Rational decisions
Q:
(p. 246) _____ decisions are decisions that become somewhat automatic because people's knowledge allows them to recognize and identify a situation and the course of action that needs to be taken.
A. Programmed
B. Unstructured
C. Indirect
D. Spontaneous
E. Surface
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(p. 245) The last step of behavior modeling is:
A. reinforcement.
B. production process.
C. attention process.
D. retention process.
E. behavior assessment.
Q:
(p. 243) United Motors is facing shortage of funds and has decided to implement the piece-rate system of payment. This way the workers who perform better will get higher wages and it would not be a huge burden on the company's bank account. Which of the following methods of reinforcement schedules has United Motors implemented?
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A. Variable ratio schedule
B. Fixed interval schedule
C. Continuous schedule
D. Variable interval schedule
E. Fixed ratio schedule
Q:
(p. 242) In general, _____ and _____ should be the most common forms of reinforcement used by managers to create learning among their employees.
A. punishment; extinction
B. negative reinforcement; extinction
C. punishment; negative reinforcement
D. positive reinforcement; negative reinforcement
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Q:
(p. 241) Jackson High School introduced a scholarship of $1,000 for students who maintain 100 percent attendance. This is an example of using _____.
A. positive feedback
B. negative feedback
C. punishment
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(p. 241) A manager suspends one of his subordinates for showing up to work late. This is an example of:
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B. punishment.
C. negative reinforcement.
D. extinction.
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(p. 72) When employees engage in moonlighting, they use work time and resources to complete something other than their job duties, such as assignments for another job.
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(p. 71) Loyalty is defined as an active, constructive response to a negative work event in which individuals attempt to improve the situation.