Question


(p. 253) Albert manages a large retail store. He has the authority to appoint employees in the store. The store does not have a specialized human resource executive and Albert himself conducts selection interviews. Albert has not received any training on selection and recruitment. This often leads to selection errors.
Albert selected an applicant only because he displayed personality traits similar to one of his best performers. Identify the bias facing Albert in this case.

A. Anchoring

B. Recency

C. Framing

D. Representativeness

E. False consensus

Answer

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