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Question
On a Web-based auction site, Beth advertises a laptop computer for sale "as is" to the highest bidder. After a brief online discussion with Beth about the qualities of the computer, Adam submits a bid. Adam's bid is the highest offer, and Beth ships the computer to him, insured and packed in bubble-warp and packing peanuts. Ten days later, Adam begins sending e-mail complaints to Beth about an inadequate processor, insufficient memory, and a cracked case. He threatens to complain about the deal in every chatroom on the Web unless she refunds his money. Which online dispute resolution (ODR) forum is the most appropriate for resolving the dispute between Beth and Adam, and why? What might be a good resolution of this dispute?Answer
This answer is hidden. It contains 962 characters.
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