Question

Michelle uses these nonverbal behaviors while listening. Which makes her a less competent listener? ​

a. ​She leans toward the speaker.

b. ​Even though she is taking notes, she makes eye contact.

c. ​She taps her pen and shuffles her papers.

d. ​She smiles and nods.

e. ​She sits directly in front of the speaker in the second row.

Answer

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