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Question
Match the following statements with the most accurate terms.You may use a response once, more than once, or not at all.
a. Behaviorally Anchored Rating Scale
b. 360-degree feedback,
c. Performance appraisal
A formal assessment ofhow well employees are doing their jobs
Answer
This answer is hidden. It contains 1 characters.
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_____ is the process of dealing with employees who are represented by a union.
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Organizations with a diverse workforce:
a. have fewer training needs.
b. find it difficult to gain competitive advantages.
c. tend to have low productivity.
d. tend to have conflicts.
e. find it difficult to understand different market segments.
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Which of the following is an effective individual strategy for managing diversity?
a. Using micromanagement techniques for managing minority groups
b. Limiting interpersonal communication
c. Fostering tolerance
d. Treating everyone the same without regard for their fundamental human differences
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_____ are usually set up through a procedure called job evaluationan attempt to assess the worth of each job relative to other jobs.
a. Wage-level policies
b. Wage structures
c. Individual wage policies
d. Wage level decisions
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The Behaviorally Anchored Rating Scale (BARS) is _____.
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b. quantitative management perspective
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d. contingency perspective
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In the context of the systems perspective, an output would be:
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b. labor skills.
c. services.
d. raw materials.
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A difference between Theory X and Theory Y is that:
a. Theory X makes positive assumptions.
b. Theory Y is consistent with the views of scientific management.
c. Theory Y assumes that people lack ambition.
d. Theory Y represents the assumptions made by human relations advocates.
e. Theory Y assumes that people naturally dislike work.
Q:
Which of the following focuses on the management of the entire firm as opposed to the jobs of individual workers?
a. The Contingency theory
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c. Administrative management
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_____ refer to a manager's ability to prioritize work, to work efficiently, and to delegate work appropriately.
a. Diagnostic skills
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The final phase of the management process is _____ that involves monitoring the organization's progress toward its goals.
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a. Marketing managers
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a. optimization
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Political forces, intuition and escalation of commitment, risk propensity, and ethics constitute the _____ aspects of decision making.
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b. involves the evaluation of different alternatives.
c. ends when alternatives have been identified.
d. does not include the implementation of an alternative.
e. ends when a decision situation has been defined.