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Question
Match the following numbered items with the most correct response letter.A response may be used once, more than once, or not at all.
a. Contingency perspective
b. Systems perspective
c. Administrative management
d. Scientific management
e. Management science
Appropriate managerial behavior depends on a wide variety of elements
Answer
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_____ is the process of dealing with employees who are represented by a union.
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b. find it difficult to gain competitive advantages.
c. tend to have low productivity.
d. tend to have conflicts.
e. find it difficult to understand different market segments.
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Which of the following is an effective individual strategy for managing diversity?
a. Using micromanagement techniques for managing minority groups
b. Limiting interpersonal communication
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_____ are usually set up through a procedure called job evaluationan attempt to assess the worth of each job relative to other jobs.
a. Wage-level policies
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The Behaviorally Anchored Rating Scale (BARS) is _____.
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d. contingency perspective
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In the context of the systems perspective, an output would be:
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b. labor skills.
c. services.
d. raw materials.
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b. Lean manufacturing
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A difference between Theory X and Theory Y is that:
a. Theory X makes positive assumptions.
b. Theory Y is consistent with the views of scientific management.
c. Theory Y assumes that people lack ambition.
d. Theory Y represents the assumptions made by human relations advocates.
e. Theory Y assumes that people naturally dislike work.
Q:
Which of the following focuses on the management of the entire firm as opposed to the jobs of individual workers?
a. The Contingency theory
b. Scientific management
c. Administrative management
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_____ refer to a manager's ability to prioritize work, to work efficiently, and to delegate work appropriately.
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a. optimization
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c. ends when alternatives have been identified.
d. does not include the implementation of an alternative.
e. ends when a decision situation has been defined.